Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)
Job Summary
As a Technical Program Manager 3 within Comcast’s Technology & Product organization, you will drive the execution of strategic initiatives that advance our broadband and connectivity platforms. You will oversee multi‑discipline engineering programs—from early solution development and planning through trials, controlled deployments, and launch—helping deliver the next generation of residential connectivity products to customers nationwide.
In this role, you will partner closely with Product Engineering and other cross‑functional teams to align deliverables, schedules, budgets, risks, and launch‑readiness criteria. You will translate complex technical information into clear status updates and executive‑ready communications for senior leadership. This position requires strong program delivery capability, excellent collaboration skills, and the ability to navigate diverse teams and personalities while driving clarity and results.
Job Description
This role and team are based in our downtown Philadelphia Comcast Technology Center.
This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future.
Core Responsibilities
- Leads end‑to‑end delivery of complex technical programs, ensuring scope, strategy, and execution remain aligned with business and product goals.
- Develops and maintains integrated program plans, schedules, RAID logs, and source‑of‑truth documentation; manages critical path activities and cross‑team dependencies.
- Partners with engineering and product teams to bring new broadband and connectivity capabilities to market, supporting planning, development, field trials, and deployment readiness.
- Identifies and secures participation from required cross‑functional team members; drives clarity in roles, responsibilities, and expectations.
- Facilitates solution development across multiple layers of the technology stack, ensuring program objectives are met with high quality.
- Builds program KPIs, success criteria, and reporting structures; ensures consistent communication and alignment across stakeholders.
- Prepares and delivers executive‑level updates, presenting clear summaries of program health, risks, mitigation plans, and key decisions for VP/SVP audiences.
- Proactively identifies issues, analyzes root causes, and leads cross‑team efforts to resolve blockers.
- Supports resource planning and budgeting activities; maintains alignment of financials, schedules, and deliverables.
- Recommends improvements to engineering and program management processes to reduce rework, increase efficiency, and strengthen quality.
- Facilitates trial and deployment readiness activities, collaborating with field and operations teams to ensure successful implementation.
- Fosters effective communication and collaboration across diverse engineering teams; manages differing viewpoints with professionalism and clarity.
- Exercises independent judgment, influencing outcomes while coordinating with senior team members as needed.
- Other duties and responsibilities as assigned.
Required Qualifications
- 5–7 years of experience in technical program management or related roles overseeing complex engineering or platform programs.
- Experience bringing technical products or platforms to market in connectivity, networking, telecom, mobile, cloud, or similarly technical domains.
- Strong understanding of engineering delivery practices, dependency management, and program lifecycle management.
- Demonstrated ability to communicate technical topics to non-technical audiences and present status, risks, and decisions to senior leadership.
- Proven ability to coordinate across matrixed engineering teams and manage diverse stakeholder groups.
- Experience with Agile methodologies and tools (e.g., Jira, Confluence) for planning, tracking, and reporting.
- Bachelor’s degree in Engineering, Computer Science, or a related technical field, or equivalent experience.
Preferred Qualifications
- Experience with residential broadband, connectivity products, or large-scale network/services environments.
- Familiarity with access network architectures, virtualized network functions, or related connectivity technologies.
- Experience preparing executive-level presentations, dashboards, or narrative updates.
- Certifications in program or project management (e.g., PMP, CSM, SAFe) are beneficial but not required.
- Strong facilitation skills, especially in navigating cross-functional discussions and driving alignment.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Strategic Objectives; Planning; Prioritization; Collaborating; Communication; Agile Methodology
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years
