Remote Work: Hybrid
Overview:
At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.
Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.
You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally.
Come make an impact every day at Zebra.
Executes quoting initiatives and projects to improve the Supplies quoting team. Focuses on competitive pricing for custom and stock solutions, problem resolution and effectively communicating Zebra product specifications and manufacturing capabilities. Often the primary interface with resellers, thus promoting the benefits of the Zebra labeling solution. Acts as a resource to Sales Support Specialists. Establishes and maintains sales and customer service activities for assigned strategic customers, including participating in the coordination of special needs and requests, product and tools training, generating and analyzing assigned statistical/control reports, and responding to customer needs.
Qualified applicants must reside in the US, specifically near/around Lincolnshire, IL with the ability to work a hybrid schedule (3 days in-office/2 days remote). No travel to be expected.
Responsibilities:
- Analyzes media solutions, prepares and presents accurate competitive quotations, and provides regular follow-up on quotes and projects
- Participates and brings awareness to large volume quotations, order placement and sample testing
- Establishes and maintains sales and customer service relationships with assigned internal customer base in order to understand the business/product needs and requirements of their joint customers
- Works closely with analysts on high volume quotations to ensure competitiveness
- Analyzes and provides quotation reports to supplies account reps, field reps and management
- Works with and supports inside sales staff to obtain supplies sales objectives
- Serve as a liaison to assist account analysts, inside sales representatives, and sales managers at all levels to support the needs of Zebra's resellers and end users
- Provides technical product performance assistance to all Zebra Supplies customers by continually developing and maintaining expertise in media converting operations and barcode labeling applications
- Provide customer and prospect assistance when a sales representative is not available
- Works with the Client Care Group with account responsibilities by performing order processing and problem resolution needed to ensure high levels of customer satisfaction
- Interfaces with Supplies R&D, Supplies Product management, and Supplies Marketing on new product ideas, concepts and product specifications
- Assists in accurately maintaining Zebra's inventory programs
- Liaison for operations estimator team and documentation team
- Performs other duties as assigned
Qualifications:
- Bachelor’s degree or equivalent experience
- 1+ years of applicable B2B customer service, sales, sales support or supplies quoting experience
- Ability to communicate directly with end-user customers and channel partners
- Must reside in the US, specifically near/around Lincolnshire, IL with the ability to work a hybrid schedule (3 days in-office/2 days remote)
Preferred Requirements:
- RFID media quoting experience highly sought after
- Strong interpersonal communications - written and verbal skills
- Demonstrated technical aptitude and problem-solving skills (for quoting complex applications)
- Intermediate to advanced Excel skills
- Ability to work within a team environment
- Technical aptitude, Ability to communicate technical information verbally and in written form
- Demonstrated experience taking ownership and being proactive in customer interfacing positions preferred
- Customer/Sales Knowledge, Industry knowledge a plus
- Value Proposition Analysis
- Proven planning and execution skills
- Strong organizational and process orientation
- Detail-oriented
Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com
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We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure.
Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.
Salary: USD 54600.00 - USD 82000.00 Yearly
Salary offered will vary depending on your location, job-related skills, knowledge, and experience.
Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.
To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.
Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our
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