If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.
This team supports the systems, insights, and operational tools that power Talent Acquisition, associate recognition, listening programs, culture initiatives, and enterprise workforce insights. The work influences leaders across Nationwide and help shape how associates experience work every day.
The Specialist, Business Consulting - Data Insights will build the dashboards, applications, and automated workflows that help leaders understand what is happening and decide what to do next. This includes translating complex data into clear visual stories and building a Power App that simplifies a process for hundreds of associates.
This role will design and maintain the tools and insights that support culture and talent programs across the enterprise.
- Build and maintain dashboards and reporting tools that deliver clear, timely insights to leaders and partners
- Automate recurring reporting processes through scheduling, data refreshes, and workflow improvements to reduce manual effort
- Design and configure business applications and workflow solutions that improve operational processes
- Gather and translate business requirements into practical reporting tools, dashboards, and applications
- Identify process improvement opportunities based on user feedback and operational needs
- Develop low-code solutions using Microsoft Power Platform tools such as Power BI, Power Apps, and Power Automate
- Apply emerging AI and automation capabilities where they improve usability and efficiency
- Create and maintain documentation and standard operating procedures that support consistent practices
- Ensure tools and applications are properly configured, secured, and ready for deployment
- Approach solutions with a product mindset, focusing on usability, adoption, and the overall user experience
- Work across multiple initiatives simultaneously while collaborating with leaders, analysts, and operational partners
The tools and insights built in this role influence decisions that affect recruiting, culture, recognition, and associate experience across the company. The work helps leaders see patterns earlier, respond faster, and make better decisions.
If you enjoy building things that people use every day, translating complexity into clarity, and working at the intersection of data, technology, and culture, this role offers the chance to make a visible impact.
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Job Description Summary
We are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, strong business savvy and contributing to a stellar team dynamic. If you thrive in a busy, engaging work environment, we want to know more about you!
As a Specialist, you'll act independently or as a member of a team responsible for devising and modifying procedures to tackle simple to moderately complex business problems. You will participate in ongoing process modeling, analysis and design efforts and provide basic business performance management, organizational design and business risk management capabilities to formulate pragmatic and measurable business transformation plans.
Job Description
Key Responsibilities:
Partners with management and peers to transform businesses through the strategic application of people, processes and technology. Participates in the planning process by identifying complexities, dependencies and redundancies.
Participates in business process analysis/design, needs assessments and cost/benefit analysis to align solutions with business strategies and directions. Participates in creating business-specific technology plans. Consults with functional groups within Nationwide Technology and internal business clients to develop short- and long-term business transformation plans.
Develops and implements business processes and procedures. Responsible for communicating to customers, management and external sources.
Identifies the critical elements of a business process that need to be monitored. Reports performance in a cohesive manner.
Participates, as a team member, in analysis and design of organizational structures, roles, responsibilities, governance, staffing and sourcing to support business goals, strategies and process architecture. Provides significant contribution in executing department-level change.
Trains customers on business, technological, societal and environmental trends to support strategies for improving business performance.
Facilitates evaluation and research of new and existing products, procedures and/or workflow needs associated with business systems for the company. Evaluates new technological developments and evolving business requirements and recommends appropriate systems alternatives and/or enhancements.
Assists in the development and implementation of compelling business cases to accomplish business objectives. Assists with the identification, assessment and mitigation of business risks associated with the current operating model and/or desired target state operating models.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Manager/Director; this is an individual contributor role.
Typical Skills and Experiences:
Education: Undergraduate studies in business, insurance, mathematics, computer science or related field preferred.
Experience: Five plus years of progressively more responsible experience in business consulting and business process analysis and design, performance improvement, problem solving, planning, coordinating and organizing. Project management experience is preferred. Experience with process re-design methods and tools.
Knowledge, Abilities and Skills: Proven knowledge of standards, methodologies and frameworks, business process management and technology. Sound knowledge of a variety of tools, concepts and techniques. Understanding of new technologies and developments in the technology industry and their application. Detailed knowledge of systems development life cycle. Knowledge of project management concepts and techniques are required. Knowledge of facilitation, performance management, organizational design and organization change management. Ability to lead large or sophisticated projects. Effective communication skills and ability to deal with ambiguity.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.
Values: Regularly and consistently demonstrates the Nationwide Values.
Job Conditions:
Overtime Eligibility: Exempt (Not eligible)
Working Conditions: Normal office environment. Extended work hours may be required based on workload. May require occasional travel.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.The national salary range for Specialist, Business Consulting : $79,500.00-$148,500.00The expected starting salary range for Specialist, Business Consulting : $79,500.00 - $119,500.00
