About this role:
Wells Fargo is seeking an Artificial Intelligence Solutions Senior Manager to oversee the ongoing strategy, roadmap, and resources supporting the transition of our Voice Services channel to a new, AI driven experience. This leader will work with product partners and technology peers to create the next generation of voice self-service at Wells Fargo.
In this role, you will:
- Manage and develop teams dedicated to supporting the overall strategy, prioritization and execution of initiatives in multiple core Voice Artificial Intelligence disciplines
- Consult with Artificial Intelligence and Digital Product Managers, identify, functional design, prototyping, testing and training
- Identify and recommend machine learning solutions for handing unstructured intelligence based content and natural language generation for knowledge representation
- Influence and collaborate with leaders to set line of business priorities and timelines
- Collaborate and influence all levels of professionals including more experienced managers
- Lead team to achieve objectives
- Manage allocation of people and financial resources for Artificial Intelligence Solutions
- Develop and guide a culture of talent development to meet business objectives and strategy
Required Qualifications:
- 6+ years of Artificial Intelligence Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 3+ years of management or leadership experience
Desired Qualifications:
Job Expectations:
- 10% travel
- This position is not eligible for visa sponsorship
- This position requires the ability to work onsite at one of the posted locations
- This position does not offer relocation assistance
