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About this role:
Wells Fargo is seeking a Control Management Director to manage and develop a Business Control Management team, with experienced Control officers and specialists aligned to the Market Coverage and Specialized Industries businesses within Commercial Banking. This role also has horizontal responsibility for the Commercial Bank’s prospecting and sales risk.
In this role, you will:
- Manage and develop a team including a managers and individual contributors, with focus on delivering service of moderate to high complexity for cross functional stakeholders and internal partners.
- Identify opportunities for process improvement and risk and control development by overseeing strategy and execution of all activities
- Lead Business Controls team by making strategic decisions to resolve highly complex issues by ensuring all process weaknesses or gaps are identified and remediation plans are supported and acted upon
- Interpret and develop range of policies and procedures for business functions with moderate to high complexity and risk
- Collaborate with and influence business heads, legal, audit, independent risk management, regulators, and industry partners,
- Manage allocation of people and financial resources to ensure commitments are met and aligned with strategic objectives in Business Controls functional area
- Develop and guide a culture of Business Controls talent development to meet business objectives and strategies
Required Qualifications:
- 8+ years of Risk Management or Business Controls experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 4+ years of Management or leadership experience
Desired Qualifications:
- Knowledge and understanding on Control Programs, including Risk and Control Self-Assessment (RCSA), executing the RCSA (risk identification, risk assessment - inherent/residual, and control design)
- Experience managing all phases of the issue management lifecycle
- Knowledge and understanding of internal controls and internal control policy
- Strong working knowledge of applicable regulatory requirements and applicable Corporate Policy requirements in order to identify areas of risk and issues for the LOB and/or provide credible challenge.
- Knowledge and understanding of Shared Risk Platform (SHRP) and Veritas such as reporting and issue management
- Experience in assessing risk, reviewing risk ratings, identifying control gaps and determining the appropriate evaluation methodology.
- Experience assessing control design and performance through testing, audit or Risk Control Self-Assessment practices
- Experience assessing processes, procedures and identifying controls. Comprehensive understanding of operational risk management in the financial services or other highly regulated industries
- Ability to partner effectively partner with key stakeholders in the business line, Internal Testing & Validation, Audit and others
- Experience working closely with senior and executive leadership.
- Strong experience leading issues management and risk assessments functions, with proven ability to delivery on critical deadline
- Strong relationship‑management skills, with the ability to develop and maintain productive working relationships with sales teams, business partners, and cross‑functional stakeholders.
- Effective team management capabilities, including organizing workloads, assigning tasks, setting clear expectations, and ensuring timely completion of deliverables.
- Skilled in overseeing day‑to‑day operations, monitoring performance, and ensuring team members adhere to established processes and standards.
- Experience managing coordinated work across sales and business groups, ensuring smooth communication, alignment, and follow‑through on shared objectives.
- Strong relationship‑management skills, with the ability to develop and maintain productive working relationships with sales teams, business partners, and cross‑functional stakeholders.
- Effective team management capabilities, including organizing workloads, assigning tasks, setting clear expectations, and ensuring timely completion of deliverables.
- Skilled in overseeing day‑to‑day operations, monitoring performance, and ensuring team members adhere to established processes and standards.
- Experience managing coordinated work across sales and business groups, ensuring smooth communication, alignment, and follow‑through on shared objectives.
- Ability to manage conflict and resolve issues by facilitating open communication and ensuring all parties are aligned on responsibilities and outcomes.
- Strong prioritization and time‑management skills, ensuring teams stay focused on critical tasks and deadlines.
- Proven ability to coach individuals on process accuracy, communication, and execution, supporting ongoing skill development through structured feedback.
- Comfortable managing team workflows during periods of change, ensuring processes remain stable and stakeholders stay informed.
- Demonstrated ability to implement improvements in operational processes, enhancing efficiency and consistency in support of internal partners.
Job Expectations:
- Ability to travel up to 5% of the time.
- Hybrid work schedule. Must be able to work from one of the approved job posting locations three (3) days in office & two (2) days remote.
- This position is not eligible for Visa sponsorship.
- Relocation assistance is not available for this position.
The Control Functions adhere to a location strategy, therefore your candidacy may be determined based on your current location. Remote work locations are not available for these roles, so if you are not in a location listed on the posting, you must commit to self-relocation within an agreed upon timeframe.
Locations: Required location(s) listed below.
- 144039 550 S Tryon, floors 30, 39, and 41 Charlotte, NC
- 150496 West Des Moines Campus, 800 S Jordan Creek Pkwy Mountain Meadows Building, 1st floor Des Moines, IA
- 112847 Las Colinas Bldg B Irving Campus
