The Front Office Manager oversees the day-to-day lodging operations of the Front Desk and Reservations teams. This role ensures a smooth, guest-focused arrival and departure experience while maintaining high standards of safety and customer satisfaction. The Front Office Manager coordinates accommodation assignments, guest communication, and work orders, and collaborates closely with Housekeeping, Engineering, and Meeting Planners to support a seamless guest experience. The position plays an essential role in the Student Resident Center's guest satisfaction and overall operating performance.
In addition to daily operations, the Front Office Manager supports hiring, training, and coaching for frontline associates, helping to build a team that is hospitable, reliable, and well-organized. The role ensures compliance with operational policies, safety procedures, and quality standards while helping to improve processes related to turnaround times, inventory control, and preventative maintenance. Success in this position is demonstrated through positive guest feedback, strong collaboration across departments, and effective staff deployment. Week, weekends & overnight availability are required.
The Federal Deposit Insurance Corporation (FDIC) is headquartered in Washington, DC. FDIC’s Virginia Square campus, including the L. William Seidman Center, is a multi-building complex located in Arlington, Virginia. Amenities at the Virginia Square campus include a fitness center, cafeteria, two large auditoriums, and classrooms with state-of-the-art audio/visual resources utilized by FDIC employees and state banking agencies. The campus includes a 350-room extended-stay style residence center for students and instructors attending classes at the Virginia Square campus. Situated on 9.5 acres, the Virginia Square campus is a short drive from FDIC's headquarters in Washington, D.C. It is easily accessible by public transportation at the Virginia Square Metro stop on the Orange Line. Both FDIC locations host training, meetings, and corporate events.
COMPENSATION: The salary range for this position is $65,000 to $70,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees, including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) - Aramark matches 50% of the first 6% of contributions. And paid days off, such as parental leave and disability coverage. ·Tuition Assistance Program ·15 days vacation + 8 PTO days + 11 Federal holidays ·Free employee parking. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.