Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Technical Solutions Consultant
What does a great Technical Solutions Consultant do at Fiserv?
You will be charged with providing SME and technical expertise for sales opportunities surrounding our merchant services business. You will be responsible for developing and analyzing solutions to include Fiserv and 3rd party tools, products and services.
What you'll do:
- Provide thought-leadership, and technical-excellence, in the sales and hand off to delivery of complex solutions encompassing multiple products and services.
- Provide enterprise-level consultation to clients, proactively driving value-based technical solutions and capabilities, and boosting competition displacement on strategic sales engagements.
- Development of value-based proposals and technical architecture of proposed solutions.
- Where applicable, lead customers through detailed software demonstrations of Security and Fraud solutions
- Document proposal of solution including technical design, potential implementation phases and work streams.
- Facilitate internal and external technical customer meetings to validate discovery and solutions, ensure smooth transition to servicing teams, and maintain consistent communication and messaging
- Contribute consultative solution input for RFPs and develop and document transaction solution flows
- Review and confirm proposed solutions to ensure client technical requirements are aligned and identify future commercial recommendations
- Facilitate technical discussions between product, platform experts, sales, and client representatives and assist implementations during client boarding process.
Experience you'll need to have:
- Bachelor's degree or comparable experience.
- 7 years of experience in, technical support, implementation, and/or product development with strong consultative and strategic sales support skill sets.
- 7 years of experience in electronic payments services and technology solutions. Familiar with functions of hardware, software, and network systems.
- 7 years demonstrated experience in the Merchant/Issuer line of business.
- Ability to travel up to 30%
Experience that will be great to have:
- Experience with government portfolios (local, state & federal).
- Experience working with colleges and universities
- Experience with utilities
How you’ll work:
This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
Sponsorship:
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
Benefits at Fiserv:
Fuel Your Life program to support physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points used for rewards.
Eight Employee Resource Groups to foster a collaborative culture.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Retirement planning and discounted shares with the Employee Stock Purchase Plan.
Medical, dental, vision, life, and disability insurance options available day one
Tuition assistance and reimbursement program.
Paid parental, caregiver, and military leave
Salary Range
$134,000.00 - $218,400.00
These pay ranges apply to employees in Sunnyvale, California. Pay ranges for employees in other states may differ.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
