Field Technician

Komatsu • Acheson, AB, CA • 21h ago

Job Purpose

As a Field Technician, you will install and commission advanced mining technology hardware on heavy equipment at mine sites across North America. This is a hands-on role ideal for technicians with strong mechanical and electrical aptitude who enjoy working in industrial environments and learning new technologies. You’ll work alongside experienced team members to ensure systems are installed safely, configured correctly, and operating reliably. Travel is primarily regional, with most assignments allowing you to return home regularly.

Key Responsibilities

Each day will present you with new challenges and opportunities to test and grow your skills. As a Field Technician with Modular, you’ll be responsible for:

Install and mount hardware components (sensors, modules, wiring harnesses, onboard devices) on heavy mobile equipment and site infrastructure.
Assist with system wiring, power connections (12V/24V DC), and equipment integration.
Perform basic configuration, calibration, and functional testing of installed systems.
Support troubleshooting of hardware and connectivity issues under guidance of senior technicians.
Conduct site audits and installation quality checks to ensure compliance with company standards.
Maintain accurate service documentation and update installation records.
Track tools, inventory, and replacement components.
Follow all site-specific safety procedures and actively contribute to a strong safety culture.

Travel Requirements

Primarily regional travel within North America.
Most assignments allow return home regularly.
Occasional multi-day travel may be required.
Estimated travel requirement: approximately 40–50%.

Successful candidates will have the resilience and organizational skills to manage travel obligations effectively while maintaining high-quality performance and ensuring personal health and safety in diverse settings.

Required Qualifications

2–5 years of hands-on experience in one or more of the following:
- Heavy equipment maintenance
- Automotive electrical systems
- Industrial equipment installation
- Military electronics
- Industrial manufacturing assembly
Basic knowledge of:
- Electrical wiring and connectors
- Power distribution (DC systems preferred)
- Mechanical mounting and fabrication
Ability to read technical diagrams and follow installation procedures.
Strong attention to detail and commitment to safety.
Valid driver’s license and ability to access remote work sites.
Robust physical capability, including safe operation at heights up to 60 feet, ability to lift loads up to 100 pounds, and comfort with kneeling, squatting, and ladder climbing in varied environments.
Strong problem-solving aptitude and a meticulous attention to detail in diagnosing and resolving hardware challenges, ensuring minimal downtime and maximum system performance.

These requisite skills ensure the Field Technician can manage the technical, physical, and collaborative demands essential to successful job performance within Modular Mining Systems' technologically advanced and globally diverse setting.

Preferred Qualifications

• Comprehensive experience with the installation, configuration, and troubleshooting of Komatsu' Mining Technology Solutions, enhancing your ability to provide expert on-site support

• Exposure to telematics, fleet management systems, GPS, or industrial sensors.

• Familiarity with IPC 620/610 or similar quality standards.

• Experience working in mining, construction, or other heavy industrial environments.

• Technical diploma or trade certification in electronics, electrical, or industrial systems.

Why Join Komatsu?

Competitive compensation
Comprehensive health and benefits package
RRSP contributions with company match
Paid training and technical development opportunities
Career growth pathways within a global mining technology leader
Flexible scheduling aligned to regional travel assignments
Supportive team culture focused on safety and operational excellence
Stable, long-term industry with global project exposure

The Team

The Regional Technical Services (RTS) team is the cornerstone of our operational excellence, accountable for the installation and ongoing support of Komatsu Mining Technology's suite of advanced solutions including Argus, Pegasys, Dispatch, Provision, Guided Spotting, Minecare, and more.

Our North American RTS team serves an extensive network spanning over 63 mining operations across four countries. This team is characterized by a blend of high expertise, diverse backgrounds, and a shared commitment to innovation and customer satisfaction.

Working closely within the RTS and across our global technical support network, team members encounter complex technical challenges requiring resourceful, innovative, and customer-centric solutions. Our team culture emphasizes safety above all else, with a collective pledge to promote a safe workplace and ensure every member returns home safely each day.

If you excel in leadership, possess strong technical acumen, and thrive within a team-oriented and dynamic environment, this role offers unparalleled professional growth alongside some of the foremost innovators in mining technology.

The Company

Modular Mining Systems is the global leader in mine management technology and a wholly owned subsidiary of Komatsu Ltd. Our innovative technology powers mine operations in every corner of the globe.  The products we cultivate, the solutions we engineer and the service we deliver set us apart in the Mining Technology industry.  We’re more than a company, we’re a community of passionate, creative professionals striving toward a shared vision: to revolutionize the way the mining industry operates.

With a presence stretching from Johannesburg to Vancouver, Sydney to Lima, you are part of a global brand that supports creativity, fosters innovation and encourages you to think big, share ideas and be yourself.