JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Position
(FOE)
Business Unit
IFM
Reporting to
Facility Manager
Working Location
Client Site – Oracle Office
Role Summary
The Front Office Executive (FOE) plays a pivotal role in providing authentic service experiences that bonds the relationship between JLL, our client and their guest. As the first point of contact at Reception they are responsible for welcoming employees with genuine hospitality and thoughtful services. FOE’s maintain smooth operations by providing administrative support and execution of duties to the highest standards.
Responsibilities
Create a comfortable, welcoming, and hospitable experience for employees and their guest.
Boost agility in the workplace by managing up-to-date visitor information.
Handle internal & external calls and correspondence. All calls, queries and questions to be answered promptly and in an appropriate manner at all times
Tactful in dealing with difficult customers/client and strive to minimize any escalation cases
Maintain Visitor registers and assist with Visitor Access Passes as required for events
Anticipate client needs through observation to create memorable experiences.
Ensure proper housekeeping within the reception areas.
Commitment and Attitude - To work in harmonious relationship with co-workers and to learn good decision making while working under pressure.
Management Reporting - Complete, accurate and timely submission of Monthly Reports (where applicable) to Manager
Adhoc responsibilities assigned by Facilities Manager.
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Foster a sense of community and create happiness at work for our team, our client, and their guest.
Creating a welcoming environment for clients, (internal/external) customers by providing authentic, caring and timely service.
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Provide personable and efficient visitor registration services.
Ensure regulatory compliance in managing visitor access through clients
Visitor Management Systems (VMS).
Enhance safety and security of our client’s facility by management of visitor movement.
Execute emergency response plan to ensure safety of client and guest when necessary.
Requirements undefined
Personal Effectiveness
Ability to meet tight schedules and deliver high quality of work
Location:
On-site –Bengaluru, KA
Scheduled Weekly Hours:
48
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
