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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
BAS Operator – JLL
What this job involves:
We are seeking a highly organized and responsive BAS Operator to join our Building Controls & Automation (BCA) team at our San Jose Campus. This role serves as the single point of contact for monitoring and coordinating all facility systems, playing a critical role in maintaining operational efficiency, safety, and communication across departments, engineering, vendors, and management.
The successful candidate will be responsible for monitoring building systems, responding to alarms and escalations, coordinating vendor work, and supporting engineering dispatch in a 24/7, 365-day critical environment. This position requires individuals who are detail-oriented, responsive, and comfortable working in a fast-paced environment where accuracy and timely communication are essential. You will conduct detailed shift pass-downs, perform daily electronic rounds using the Web CTRL system, and ensure all operational processes follow Critical Environment Practices.
What your day-to-day will look like:
- Monitor Building Controls & Automation systems for the San Jose Campus and respond to alarms, emergency notifications, work orders, and escalations
- Conduct daily electronic rounds using WebCTRL system and monitor network and critical systems
- Dispatch engineering for P1/P2 or escalation work orders and coordinate fire alarms, elevator entrapments, and other critical events
- Acknowledge and respond to alarms in WebCtrl; verify, create, or update work orders in Corrigo as needed
- Manage and coordinate vendor check-ins/check-outs; verify vendor documentation (CWA, CR) and send notifications
- Create and manage cases for WebCTRL findings and failures
- Conduct detailed shift pass-downs and maintain digital shift logs with accurate equipment details and mailer notifications
- Handle BCA phones and radio communication effectively; communicate clearly in Webex chat and SMS
- Verify dashboard schedule, Change Requests (CRs), and CWAs; send notifications if work falls under event classification
- Double-check Fire Impairment (FSI) schedules and compliance
- Conduct daily critical engineering rounds and log issues; assist with sub-work orders and coordinate with Facility Managers
- Review and respond to outstanding escalation emails and cases
- Complete all required training (MyLearning)
Required Qualifications:
- High school diploma or equivalent
- 1–2 years of experience in facilities operations, dispatch, or building automation systems
- Familiarity with Corrigo, WebCtrl, or other building management systems (BMS)
- Strong organizational and communication skills (written and verbal)
- Ability to prioritize and respond to multiple tasks in a fast-paced environment
- Comfortable working rotating shifts, including nights, weekends, and holidays
- Strong attention to detail and ability to follow critical environment protocols.
Preferred Qualifications:
- Associate degree
- Experience in critical facility operations (data center, hospital, etc.)
- Knowledge of fire life safety, HVAC, electrical, and plumbing systems
- Understanding of vendor coordination and change request workflows
- Proficiency in Microsoft Office, web-based tools, and radio communication protocols.
Location:
San Jose, California
Work Shift:
Tuesday-Saturday, 3:00 PM to 11:30 PM with Sunday and Monday off
Salary/Comp:
$65,000 - $72,000 per year
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Estimated compensation for this position:
65,000.00 – 72,000.00 USD per year
This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
On-site –San Jose, CA
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.
