Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Senior Product Owner, Product Development
What does a successful Senior Product Owner, Product Development do at Fiserv?
As a successful Senior Product Owner, Product Development, you will manage our suite of customer service, disputes and collections solutions for credit and debit card issuers. This position is pivotal in driving the product vision, strategy and execution to deliver an exceptional user experience for our clients and their customers.
What you will do:
- Participate in the definition and communication of product vision and user experience for supported solutions.
- Collaborate with cross-functional teams including engineering, UX/UI design, marketing, and customer support to ensure alignment and successful implementation of product features.
- Utilize Agile methodologies to manage the product backlog, prioritize features, and drive sprint planning.
- Write comprehensive Business Requirement Documents (BRDs), Requirement Traceability Matrices (RTMs) and user stories to guide product development.
- Facilitate story refinement sessions to ensure clarity and detail in user stories and epics for the development team.
- Engage closely with clients to gather feedback and understand their needs, translating those insights into actionable product requirements.
- Ensure that the product meets accessibility standards and provides an inclusive experience for all users.
- Conduct usability testing and leverage analytics tools to monito product performance, identify areas for improvement and drive data-informed decisions.
- Stay abreast of industry trends and competitor offerings, leveraging insights to enhance the product strategy.
- Collaborate closely with technical teams to possess a solid understanding of distributed technologies, including API's and database systems enabling informed product decisions and effective product integration.
What you will need to have:
- Bachelor’s degree in a related field or equivalent work experience.
- Proven experience as a Product Owner or similar role in developing digital applications, specifically within credit/debit issuing or core banking products.
- Strong understanding of Agile methodologies and experience in an Agile environment.
- Proficiency with UI/UX design tools such as Figma and a solid grasp of design principles.
- Strong understanding of how to leverage LLMs to create requirements, wireframes and rapid prototyping.
- Experience with analytics tools to assess product performance and user engagement.
- Exceptional communication skills, with the ability to engage effectively with clients and cross-functional teams.
- Familiarity with distributed technologies, including APIs and databases.
What would be great to have:
Financial Services industry experience.
Engineering background.
Master’s in business administration, (MBA.)
Detailed knowledge and experience working with a broad range of financial risk management solutions in the banking industry.
Technical knowledge related to financial reporting, analysis and business intelligence.
Experience working in bank or financial institution, leading the finance or financial risk management areas including budgeting, planning, forecasting, profitability analysis and funds transfer pricing areas.
#LI-PN1
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
Salary Range
$90,000.00 - $151,200.00
These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
