Overview
Who we are
Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.
To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.
Who we’re looking for
Toyota’s Parts Data Quality Team within Service Parts Operations is looking for a passionate and highly motivated Part Number Control Analyst.
The primary responsibility of this role is to handle customer requests by utilizing databases to ensure that our information is processed accurately in our systems. Working cross-functionally to coordinate part number registration, run queries, and communicate effectively to all stakeholders.
Reporting to the Parts Data Quality Manager, the person in this role will support the Part Number Control’s objective to ensure accuracy and timeliness of parts data so that Toyota and Lexus service parts are orderable by our dealers and customers.
What you’ll be doing
Working customer requests through the TPNA portal database – Part Registration, Part Maintenance, Part Inquiries, Part Load Procurement, and Part Substitution.
Work multiple queries and ad-hoc production reports related to part number data integrity.
Perform part number maintenance to maintain data integrity – including part number loads, part number data updates, and support of new model launches.
Interface with global working groups at TMC in Japan and within SPO (Service Parts Operations) to resolve internal/external customer issues.
Investigate, analyze, and resolve escalated/complex part issues to provide an effective and timely solution.
What you bring
Bachelor’s degree in Supply Chain Management, Operations Management, Data Science, Business Administration or other related disciplines.
Experience processing reports and manipulating results by analyzing specific data from various queries.
Experience with report writing and presenting on-time performance KPIs to senior management and developing presentations to highlight areas of concern or gaps.
Proficient in Microsoft suite applications (Excel, PowerPoint, Word, and Outlook).
Knowledge using data visualization tools such as Power BI or Tableau.
Knowledge and experience in OEM supply chain parts management and processes.
Experience proactively managing and completing tasks within the required deadlines.
Must be able to deliver solutions through clear communication with stakeholders.
Have a customer centric approach to problem solving.
Current working schedule is Hybrid. The requirement is an onsite presence Tuesday, Wednesday, Thursday, and working remotely Monday and Friday. This schedule supports the needs of the business and subject to future modifications.
Added bonus if you have
A Toyota Way mindset with experience using either JKK and/or TBP methodology.
Toyota Supply Chain experience and/or deep understanding of the automotive industry.
Experience working with a defined, repeatable process using operating procedures, and quality confirmation checks with attention to detail.
Ability to navigate through multiple databases and system applications (GSPS, TPNA, TSPS, APS, etc.) to locate the proper information.
Proven communication skills to include report writing and presenting on-time performance KPIs to senior management and developing presentations to highlight problems or gaps.
Ability to design and run macros on Excel, Power Query, VBA, etc.
What we’ll bring
During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:
A work environment built on teamwork, flexibility, and respect
Professional growth and development programs to help advance your career, as well as tuition reimbursement
Team Member Vehicle Purchase Discount
Toyota Team Member Lease Vehicle Program (if applicable)
Comprehensive health care and wellness plans for your entire family
Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
Paid holidays and paid time off
Referral services related to prenatal services, adoption, childcare, schools and more
Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
Belonging at Toyota
Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong.
Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.
Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.com.
