PSG® is the global pump, metering and dispensing-solution expert, enabling the safe and efficient transfer of critical and valuable fluids that require optimal performance and reliability in applications where it matters most. Additionally, PSG is a leading provider of flow meters designed to reduce waste and downtime while accurately measuring, monitoring and controlling the distribution of fluids. Headquartered in Downers Grove, IL, USA, PSG is comprised of several world-class brands, including Abaque®, All-Flo™, Almatec®, Blackmer®, Ebsray®, em-tec®, Griswold®, Hydro™, Malema™, Mouvex®, Neptune®, PSG® Biotech, Quantex™, Quattroflow®, and Wilden®. PSG products are manufactured on three continents – North America, Europe, and Asia – in state-of-the-art facilities that practice lean manufacturing and are ISO-certified. PSG is part of the Pumps & Process Solutions segment of Dover Corporation. For additional information on PSG, please visit psgdover.com.
We thrive on winning and being number one; and are always looking to add the best and brightest to our talented team of professionals. PSG offers a unique combination of the both small company atmosphere: with an ownership mindset that allows you to make close-to-the-customer decisions; an innovative approach in seeing beyond what is possible today and entrepreneurial spirit in the pursuit of new opportunities; combined with benefits of a large company’s scale, tools, expertise, and financial strength with Dover. Join PSG, a growing global company where your curiosity, hard work and ambition is rewarded with exceptional career opportunities in a friendly & fast paced environment.
PSG is part of the Pumps and Process Solutions segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer and solutions provider with annual revenue of over $7 billion. We deliver innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services through five operating segments. Recognized for our entrepreneurial approach for over 65 years, our team of over 24,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible.
Responsibilities:
- Timely investigation of new, incoming leads within PSG’s Salesforce CRM to determine the next steps based on the prospect’s request.
- Determine the sales readiness of leads and if they require further follow-up (via onsite meetings, Teams meetings, etc.) with the goal of developing them into sales opportunities.
- Set up, facilitate, and lead meetings with prospective PSG customers regarding new projects.
- Explain product features and benefits to potential customers through virtual presentations or detailed descriptions.
- Lead generation via cold calling, emailing, and the use of social media platforms.
- Partner with Regional Sales Managers and Business Development Managers to identify and facilitate communication between prospects and PSG.
- Work with the Customer Service team on incoming technical inquiries from new and/or current PSG customers.
- Support the tracking & documentation of open opportunities to ensure the current sales stage and the next steps are accurate.
- Participate in the funnel management process while offering insights to accelerate or retain sales, identify process gaps, and follow up activities that increase sales funnel expansion.
- Measure and report on sales and department metrics and suggest improvements, including measuring ROI on the inside sales contribution.
- Interact with strategic Channel Partners as a secondary point of contact concerning technical inquiries and potential opportunities.
- Support the Regional Sales Managers with targeted data gathering that enhances their account management activities.
- Work with the Business Unit to support the identification of new product ideas within existing and/or new markets.
- Regularly participate in customer interactions to increase positive customer experience.
- Collaborate with team members in marketing, product management, business unit management, and the sales organization to support the development of new programs, content, campaigns, and offerings.
- Liaison with the CRM analyst to modify, update, and improve CRM workflows, data accuracy, and technical requirements.
- Support the Bio Business Unit at trade shows/conferences by being able to effectively communicate with prospective customers and booth attendees while being able to answer their questions and provide proper follow-up.
- Performs other job duties as assigned to meet business needs.
Qualifications:
Basic Requirements:
- Bachelor’s degree, preferably in a technical or engineering field.
- Minimum 3 years of technical sales experience.
- Minimum 2 years of experience in a customer interaction position.
- Experience working with CRM systems to manage customer communication processes.
- Proficiency with Microsoft Word, Excel, PowerPoint, TEAMS.
- Skilled in communicating priorities, plans, and information to employees throughout the organization.
- Strong verbal and written communication skills.
- Experience in the biopharmaceutical industry is a plus.
- This role may require up to 15% of travel, domestically and internationally. Candidates should be comfortable with occasional travel as needed to support business objectives.
Work Arrangement : Onsite
Pay Range: $75,000.00 - $90,000.00 / annually
We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.
Benefits: Benefits for this position include: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off; business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies.
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact accommodations@psgdover.com for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.
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