Overview
Oversee day-to-day operations, ensuring staffing levels are adequate for the flow of traffic, that the team meets and exceeds company standards, and that customer service is at 100%. Review and audit banks and cashout reports. Communicate daily activity and incidents with staff and management.
Benefit Information:Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members
A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 92S, 92Y, LS, 3051, 3F1X1
Responsibilities
· Review and audit all daily cashier shifts and provide recurring training as necessary.
· Review and audit supervisor drawer to ensure proper cash levels are on hand and balance.
· Establish and coordinate cashier/ambassador schedules, when requested including lunch breaks.
· Work closely with all the supervisors and management to ensure staffing levels and replacement requirements are met.
· Establish and maintain supply inventories for all aspects of the Plaza and Economy operations including ticket replenishment, service supplies and maintenance.
· Report and discuss daily activity and incidents with the relief supervisor to ensure all relevant events of the day are covered at the beginning and end of shifts.
· Ensure that customer service is at 100% by all employees in their charge.
Qualifications
· Must have 6 months of previous supervisory experience
· Must have strong customer services skills
· Conduct themselves in a professional and accommodating manor, lead by example and ensure that the moral of the employees is at its highest
· Must have strong computer skills in Microsoft word and excel
· Must be flexible to work all shifts, including overnights, holidays and weekends
· HS diploma or equivalent
· Valid Florida Driver license
