Austin - Texas - United States of America, San Diego - California - United States of America
About The Role
As a CBRE Business Operations Analyst, you will work directly with the multifamily vertical leader(s) to execute on the internal and external operating priorities. You will conduct research and evaluate data in regard to commercial real estate properties, loans, and portfolios in order to develop deliverables. You will manage broker-team deal capture and data integrity within CRM software, ensuring information is accurate, complete, and actionable. Additionally, you will execute our data insight and reporting strategy, transforming raw data into clear, insightful dashboards and reports that inform decision-making and drive business development efforts across the multifamily vertical. You will oversee tracking and reporting for our priority client coverage list—spanning both existing relationships and new business targets—ensuring visibility into progress, opportunities, and outcomes.
This job is part of the Brokerage job function. They are responsible for the buying, selling, and financing of residential, office, industrial, hospitality, and retail properties on behalf of clients.
What You'll Do
- Data Insight/Reporting strategy and execution Performance tracking of identified client coverage list: existing clients and new targets.
- Broker team deal capture and data management via CRM software.
- Performance tracking and measurement - governance and accountability of brokerage teams.
- Ongoing broker-team feedback - connect, train, troubleshoot, escalate and enhance their platform experience.
- Engagement with platform partners to help execute on the above - Customer Success, Digital & Technology, Events Team, Marketing, Research, Corporate Communications, Finance and other LOBs counterparts.
- Provide ad hoc support across Capital Markets to ensure the business line delivers on excellence.
- Direct and facilitate initiatives to support field operations. Share expert knowledge to implement and facilitate process improvements. Engage appropriate resources as needed.
- Lead by example and model behaviors that are consistent with CBRE RISE values.
- Identify and solve multi-dimensional, complex, operational, and organizational problems leveraging the appropriate resources like technology and artificial intelligence within or outside the department.
- Significantly improves and changes existing methods, processes, and standards within job discipline.
What You'll Need
To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Prior experience in CRM software.
- Bachelor's degree.
- 3+ years of experience in Finance, Accounting, Research and/or Business Analytics preferred.
- Knowledge of Capital Markets industry preferred.
- Knowledge and curiosity of artificial intelligence technologies.
- Basic understanding of Commercial Real Estate concepts.
- Sophisticated math & data skills.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Expert organizational skills and an advanced inquisitive mindset.
- Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
- Leadership skills to set, manage and achieve targets with a direct impact on multiple department results within a function.
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
Our Values in Hiring
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
Disclaimers
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
About CBRE Group, Inc.
CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience);
CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Capital Markets Ops Analyst position is $75,000 annually and the maximum salary for the Capital Markets Ops Analyst position position is $85,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.
Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
Service line: Advisory Segment
