Overview
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Work Location: In-Office
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Employee Benefits | Staff & Management
Job Summary
The Customer Service Representative is responsible for providing excellent service and support to customers by phone, email, and in person. This role focuses on answering questions, resolving issues, and ensuring a positive customer experience.
Responsibilities
Key Responsibilities
- Respond to customer inquiries via phone, email, and in-person
- Resolve issues efficiently and professionally
- Document customer interactions accurately
- Collaborate with internal teams to address customer needs
- Maintain a high level of customer satisfaction
Qualifications
Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Basic computer skills
- Reliable and punctual with the ability to work full-time in office
