General Motors is undergoing a major transformation, both in how we operate and in how we will influence the future of transportation in the EV realm. Our Software Services team is on the forefront of this work, emboldening our culture by seeking out determined, innovative individuals who will join our team to help move us forward and achieve our mission.
The Senior Manager, Client Platform Engineering leads the team that manages endpoints across macOS, Windows, Linux, and VDI to keep them secure, standardized, and easy to use. The role focuses on streamlined provisioning and secure, direct-to-app access so employees can be productive from anywhere, on any device.
You’ll own the strategy, roadmap, and delivery of our client platform: how devices are built, secured, managed, and updated at scale. Your team builds the tooling, automation, and standards that power our enduser experience — from zerotouch provisioning to secure access to critical apps without clunky VPNs.
This is an engineering heavy role (think platforms and automation, not “help desk”), working closely with Security, Networking, Infra, and Support.
-
Own endpoint lifecycle: image/config design, provisioning, patching, compliance, and decommissioning.
-
Support the move toward modern, cloudfirst management and zerotrust, directtoapp access, advocating AI-first behavior into team and org-wide fabric.
-
Set goals, priorities, and operating rhythms (backlog, sprints, oncall, incident reviews).
-
Work with Network / Security to implement secure, direct-to-app access patterns (e.g., ZTNA, device posture, appbased access instead of fulltunnel VPN).
-
Own the deployment and lifecycle of core client apps (productivity suites, collaboration tools, browsers, agents).
Governance, Risk & Compliance
-
Maintain highquality documentation (runbooks, standards, diagrams, FAQs, selfservice guides).
Stakeholder & Vendor Management
-
Act as the primary owner for all things client platform for security, infra, support, and business stakeholders.
Your Skills & Abilities (Required Qualifications)
-
Deep expertise with multiple modern endpoint management platforms (e.g., Intune/Endpoint Manager, Jamf, SCCM/ConfigMgr, Workspace ONE, etc.).
What Will Give You A Competitive Edge (Preferred Qualifications)
-
Ongoing delight / experience metric: a lightweight recurring signal that employees can get work done without friction (devices stay fast/stable, apps open reliably, access is seamless, and help is easy when needed). Basically an “It Just Works” pulse.
