Overview
Benefits:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit
Recruiting Flyer - Staff & Mgmt
Responsibilities
Operations & Service Coordination
- Support the day-to-day coordination of facility operations across hard services (HVAC, electrical, plumbing, general maintenance) and soft services (janitorial, mailroom, reception, etc.).
- Schedule, assign, and monitor service requests to ensure timely completion.
- Create, dispatch, and track work orders in the CMMS system.
- Coordinate internal technicians and external vendors for both routine and emergency work.
- Monitor service delivery and follow up on outstanding or delayed work orders.
Vendor Management & Compliance
- Coordinate and oversee vendors performing facility services, ensuring work is completed per scope, quality standards, and timelines.
- Verify vendor compliance requirements, including onboarding, insurance, and third-party systems (e.g., Avetta).
- Assist in maintaining vendor records, contracts, and compliance documentation.
- Act as a point of contact for vendor scheduling, site access, and issue resolution.
- Escalate vendor performance or compliance concerns to the Facilities Manager.
Procurement & Financial Support
- Issue and manage purchase orders (POs), including one-time and recurring services.
- Track POs to ensure timely receipt of vendor invoices and proper billing alignment.
- Review invoices for accuracy against completed work and contracted rates.
- Support budget tracking by maintaining records of service costs and identifying cost-saving opportunities.
CMMS Administration & Reporting
- Administer the Computerized Maintenance Management System (CMMS), including work order management and user support.
- Create reports on work order status, service trends, and vendor performance.
- Maintain accurate system data, including asset information and service records.
- Identify recurring maintenance issues, perform basic root cause analysis, and recommend improvements.
- Assist with CMMS implementation, updates, and user training.
Team & Operational Support
- Assist in coordinating schedules for facility staff and ensuring adequate coverage.
- Provide support across front-of-house services (reception, mailroom) as needed.
- Coordinate facility support for events and non-routine operational needs.
- Serve as a backup to the Facilities Manager, including limited on-call responsibilities.
Administrative & Documentation Support
- Prepare reports, correspondence, and operational documentation.
- Maintain organized records of contracts, service reports, compliance documentation, and work orders.
- Assist with ordering supplies and materials for facility operations.
Safety & Compliance
- Support implementation of safety programs, policies, and emergency procedures.
- Ensure all vendor and maintenance activities comply with company standards and regulatory requirements.
- Promote a safe working environment for staff, vendors, and occupants.
- Handles special work assignments, projects, and service calls as needed or required.
Qualifications
- Minimum 1 year experience in Facilities management