We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
At the 24-Hour Nurse Line the Health Coach Consultant utilizes a collaborative process of assessment, planning, implementation and evaluation, to engage, educate, and promote/influence members decisions related to achieving and maintaining optimal health status. Requires an RN with unrestricted active license.
Work at Home Requirements:
- Candidate will work from home (WAH) out of their residence.
- Have reliable phone and hard-wired internet service.
- Work schedules are determined by the Leader based on business needs and are not affected by the work model or location.
- Hours required will be 05:30 PM – 2:00 AM EST. Every other weekend and 4 holidays per year. (10% shift differential included)
- Colleagues must be reachable via phone, videoconference, and email during work hours (8 Hours per Day) as directed by their Leader.
- Personal responsibilities, including dependent care, must not interfere with work duties. Dependent care during work hours is generally not allowed.
- Be secure and private to maintain confidentiality (HIPAA compliant).
- Meet any additional reasonable requirements set by the Leader or Company.
- Active unrestricted RN compact state licensure.
- 3+ years of clinical experience required, specifically in: Disease Management, Emergency Room, Critical Care, Medical/Surgical Care, telehealth and/or Oncology.
Technical Skills Required:
- Proficient in Multisystem Navigation: Comfortable using multiple monitors and systems simultaneously to streamline tasks and improve efficiency.
- Effective Multitasker: Skilled at talking and typing concurrently while managing various responsibilities with focus and accuracy.
- Basic Technical Troubleshooting: Able to set up and connect essential hardware (monitors, keyboards, etc.) and resolve common technical issues independently.
- Digital Collaboration & Documentation: Experienced in electronic documentation and virtual collaboration tools to support remote teamwork and communication.
- Highly Organized & Results-Oriented: Maintains a structured approach to work, ensuring tasks are completed on time and in alignment with performance metrics.
- Metric-Driven Performance: Demonstrates accountability by consistently meeting or exceeding established goals and expectations.
Preferred Qualifications:
- Managed Care experience preferred.
- Previous coaching experience preferred.
- Model candidates have telephone triage nursing experience.
- Associate Degree required.
- Bachelor's Degree or Equivalent 3-5 years clinical experience preferred.
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$54,095.00 - $116,760.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 05/17/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
