Overview
Operations Supervisor is a hands-on, onsite role responsible for supporting daily facility operations while providing direct supervision to a small janitorial team. This position balances facilities maintenance and service request support with oversight of a small cleaning team, ensuring the facility remains safe, functional, clean, and compliant with all health and safety standards.
Responsibilities
Responsibilities
Facilities Maintenance & Service Requests
· Perform routine inspections of the facility to identify maintenance, repair, or safety needs.
· Complete light to moderate maintenance and repairs, including basic HVAC support, electrical, plumbing, touch-up painting, and general repairs.
· Respond to and resolve service requests and work orders in a timely and professional manner.
· Maintain accurate records of work performed, work orders, and inspections.
· Escalate complex or unresolved issues and coordinate with facilities management or external vendors as needed.
· Assist with office furniture setup, equipment moves, and minor facility improvements or projects.
Safety, Compliance & Inventory
· Ensure all work is completed in compliance with OSHA, health, and safety regulations.
· Conduct safety inspections and report hazards or compliance concerns promptly.
· Monitor, maintain, and order maintenance and cleaning supplies as needed.
· Maintain an organized inventory of tools, equipment, and materials.
Janitorial Supervision & Quality Control
· Provide direct supervision to janitorial employees, including daily task oversight.
· Ensure cleaning services are completed to client cleanliness, sanitation, and safety standards.
· Conduct regular inspections to ensure quality control and address any deficiencies.
· Train staff on proper cleaning techniques, equipment use, and safety protocols.
· Respond to urgent cleaning requests or facility needs as they arise.
Communication & Coordination
· Serve as the onsite point of contact for daily facility and custodial needs.
· Communicate regularly with facility management regarding maintenance issues, cleaning standards, and improvement opportunities.
· Support special projects, events, or additional duties as assigned.
Qualifications
· High school diploma or equivalent required.
· 3 years of handyman experience or facilities maintenance experience.
· 1 year of supervisory experience.
· Bilingual – Spanish & English
· Working knowledge of general maintenance, HVAC basics, electrical, plumbing, and cleaning best practices.
· Strong organizational, problem-solving, and time-management skills.
· Ability to work independently while also leading and supporting a small team.
· Comfortable working in a fast-paced, hands-on environment.
Physical & Work Environment Requirements
· Ability to stand, walk, bend, lift, and perform physical tasks throughout the shift.
· May involve lifting heavy items and working in varying conditions.
· Exposure to cleaning chemicals, tools, and general facility environments.
Qualifications
Qualifications
· High school diploma or equivalent required.
· 3 years of handyman experience or facilities maintenance experience.
· 1 year of supervisory experience.
· Working knowledge of general maintenance, HVAC basics, electrical, plumbing, and cleaning best practices.
· Strong organizational, problem-solving, and time-management skills.
· Ability to work independently while also leading and supporting a small team.
· Comfortable working in a fast-paced, hands-on environment.
Physical & Work Environment Requirements
· Ability to stand, walk, bend, lift, and perform physical tasks throughout the shift.
· May involve lifting heavy items and working in varying conditions.
· Exposure to cleaning chemicals, tools, and general facility environments.
