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Act as a Quality Leader: Serve as the primary point of contact for quality on the assigned program. You will interface across functions within the program, key suppliers, and customers to ensure technical quality, financial performance, and compliance with RTX procedures and contractual requirements.
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Drive Strategic and Tactical Success: Collaborate closely with program teams to focus on quality, cost, and schedule performance. Provide early engagement and strategic insights to influence outcomes and deliver value to our programs.
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Build Strong Partnerships: Develop and maintain effective relationships with senior managers, Integrated Product Teams (IPTs), customers, and program support functions. Work together to implement proactive quality strategies that reinforce RTX as the provider of choice.
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Champion Continuous Improvement: Lead the adoption and application of our Customer Oriented Results & Excellence (CORE) Operating System. Apply its tools and concepts to continuously improve business outcomes, program execution, and process implementation.
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Lead Problem-Solving Initiatives: Take ownership of Root Cause Corrective Action (RCCA) and Failure Review and Corrective Action System (FRACAS) activities. Ensure systemic issues are addressed through comprehensive RCCA to improve product quality and performance.
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Oversee Quality in Execution: Monitor quality performance in a production lab environment, overseeing issue resolution and delivering innovative solutions to meet customer expectations.
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Enable Product Excellence: Collaborate with ASD Design Engineering, Operations, and Supply Chain to develop robust product maturation and transition strategies. Drive the implementation of Advanced Product Quality Planning (APQP), New Product Introduction (NPI), Manufacturing Readiness Assessment (MRA), and Technology Readiness Assessment (TRA) to support successful transitions to production.
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Ensure Customer Success: Act as the voice of the customer, ensuring mission success by addressing their needs and delivering exceptional results.
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Support Documentation and Compliance: Participate in program document reviews, approvals, and verifications to maintain high-quality standards and compliance.
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Maintain Program Access: Obtain and maintain additional program access as required to ensure seamless program execution.
Qualifications You Must Have:
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Typically requires a bachelor’s degree and a minimum of eight (8) years of prior relevant experience
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Experience with ISO 9001 and/or AS9100 Quality Management Systems.
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Proficiency in risk and opportunity management, assessment, mitigation, and capture.
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Familiarity with drawings, specifications, and geometric dimensioning and tolerancing (GD&T).
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Experience working with Nonconforming Material Boards and/or Failure Review Boards (MRB/FRB).
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Strong background in root cause corrective actions (RCCAs) and applying quality methodology and tools.
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Proven experience interfacing and communicating effectively with internal and external customers, as well as suppliers.
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Active and transferrable final U.S. government issued Secret security clearance is required prior to start date with the ability to obtain program access after start. US citizenship is required, as only U.S. citizens are eligible for a security clearance.
Qualifications We Prefer:
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CORE Champion, Industry Six Sigma, Green Belt Certification, or a similar certification.
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Experience with estimating and new business proposals, including Basis of Estimate (BOE) Certification.
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Experience with factory systems and software such as PRISM, SAP, and CMES.
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Experience in using tools such as Adobe Acrobat Pro and Microsoft Office Suite (Word, Excel, and PowerPoint).
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Experience reviewing Statement of Work (SOW), Corrective Action Requests (CAR).
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Experience presenting, reviewing and/or approving changes through a formal Change Control Board (CCB).
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Experience interfacing directly with customers.
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Experienced written and verbal presentation skills, to communicate across all levels of an organization.
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Experienced in exercising judgment and applying resolution-making skills when appropriate.
*What We Offer*:
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Whether you’re just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs.
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Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care.
Learn More & Apply Now!
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
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