Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Product Portfolio & Prioritization Director
What does a Product Strategy Director do at Fiserv?
The Portfolio & Prioritization Director is responsible for leading the end-to-end product portfolio planning and prioritization process across Merchant Solutions (SMB, Partner, and Enterprise segments). This role ensures investments are aligned to commercial opportunity, client demand, and strategic impact, while creating tight feedback loops between Product, Sales, and Technology.
This is a highly cross-functional role that connects strategy to execution, ensures transparency into what gets built and why, and drives accountability against delivery, spend, and outcomes.
What you will do:
Own Quarterly Planning & Prioritization
Lead the quarterly product planning process across SMB, Partner, and Enterprise
segments
Establish and run a clear prioritization framework balancing revenue impact, client demand, and strategic bets
Drive alignment across Product, Sales, and Technology on what gets funded and
delivered
Collaborate across the partner Engineering teams to create greater domain mobility to support future re-prioritization preferences.
Determine and own AI-enabled processes and toolsets to maximize efficiency and effectiveness of program.
Create Closed-Loop Feedback with Sales
Build and manage a structured feedback loop with Sales to capture vertical gaps, client needs, and missed deals
Translate field insights into actionable roadmap inputs
Ensure visibility back to Sales when roadmap items are delivered, enabling new sales plays and pipeline growth
Manage Portfolio Visibility & Execution Tracking
Maintain a single source of truth for roadmap initiatives, priorities, and dependencies
Partner with Technology teams to track progress, milestones, and delivery risk
Monitor spend vs. plan across strategic initiatives and highlight trade-offs or reallocation needs
Drive Operating Cadence & Decision-Making
Run portfolio-level governance including quarterly reviews, prioritization checkpoints, and executive updates
Surface trade-offs clearly and enable fast, informed decision-making
Ensure alignment between roadmap commitments and go-to-market readiness
What you need to have:
10+ years of experience in product management, product operations, or portfolio
management, ideally in payments or fintech
Proven ability to run planning and prioritization processes across multiple stakeholders
Strong understanding of how to connect sales signals, product roadmaps, and technical delivery
Experience working cross-functionally with Sales, Product, and Engineering teams
Strong communication skills with the ability to influence senior stakeholders and drive alignment
Analytical mindset with experience tracking investment, ROI, and execution performance
Strong PowerPoint and Excel skills
Bachelor’s degree or equivalent experience
What is nice to have:
● Experience building or using AI products
Salary Range
$136,000.00 - $225,600.00
These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
