Facilities Operations Technician IV – General (IC4/OPX)

Oracle Corporation • NM, United States, US • 5h ago

As a Facilities Operations Technician IV– General, you will support and independently contribute to the reliability, safety, and lifecycle performance of mission-critical facility systems within hyperscale data centers. In this role, you will apply developing technical depth to maintain system reliability, perform troubleshooting, and support upgrades and operational improvements that protect uptime.

Internal Responsibilities

Eligibility and Location Requirements

This position requires U.S. citizenship and is located onsite in Santa Teresa, New Mexico. Relocation assistance may be available in accordance with Oracle's relocation policies.

Key Responsibilities

Support and maintain critical facility systems across electrical, mechanical, cooling, controls, and supporting infrastructure.

Perform troubleshooting activities, incident investigations, and root cause analysis for equipment or system issues.

Support maintenance planning, upgrades, retrofits, and expansions, including participation in commissioning activities and operational acceptance processes.

Partner with site operations teams to improve maintainability, safe execution of work, and documentation quality, including procedures, one-lines, drawings, logs, settings, and test plans.

Coordinate with internal teams and external stakeholders, such as vendors and service providers, and apply working knowledge of applicable safety, operational, and technical standards.

Review technical documentation and support consistent execution of maintenance and operational tasks across sites.

Ideal Candidate Profile

Experience with mission-critical, industrial, utility, manufacturing, healthcare, or large commercial facility systems.

Ability to interpret technical drawings, schematics, P&IDs, one-lines, and equipment documentation.

Working knowledge of electrical, mechanical, cooling, or controls systems in high-availability environments.

Technical certification, trade experience, apprenticeship completion, or equivalent practical experience preferred.

Skills and Competencies

Strong troubleshooting and diagnostic capability.

Solid ownership and accountability in day-to-day operations.

Good operational judgment in time-sensitive situations.

Clear communication of technical issues, findings, and risks.

Preferred Skills / Certifications

Experience with one or more critical infrastructure domains such as switchgear, UPS, generators, chilled water systems, CRAH/CRAC units, pumps, controls systems, BMS, EPMS, or DCIM tools.

Familiarity with commissioning support, vendor coordination, alarm response, maintenance planning, and acceptance testing.

Experience with CMMS, digital maintenance records, trend analysis, and operating procedures.

Journeyman Electrician license, HVAC certification, mechanical trade credential, or equivalent technical qualification where applicable.

OSHA 30 preferred.

NFPA 70E training preferred.

EPA Section 608 Certification preferred where refrigerant-handling responsibilities apply.

OEM or manufacturer training on critical power, HVAC, controls, or building systems preferred.

Schneider Electric, Eaton, Vertiv, Siemens, ABB, Johnson Controls, Trane, Honeywell, or similar equipment training is a plus.

Physical Demands / Work Environment
This is a mission-critical role supporting 24/7 operations where 100% uptime is essential; as such, regular attendance and flexibility for shift-based schedules are required. To perform these duties, you must be able to frequently walk, bend, kneel, crouch, push/pull objects, and climb stairs. You will be required to lift or move up to 39 pounds independently and participate in group lifts for loads 40 pounds or greater. Additionally, you must be capable of maintaining balance while working from a ladder or elevated platforms. These tasks are performed in an industrial environment and must be executed safely, with or without reasonable accommodation, to maintain the continuous health of the facility infrastructure.

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