Payroll Customer Service Data Specialist
Location: Columbia MD (Hybrid)
Pay Information: $21 -$24 per hour + $3200 annual bonus potential ($800 per quarter)
The Customer Service Data Specialist is responsible for accurately entering employee data changes into ADP Enterprise.
Essential Duties and Responsibilities:
- Processes all Change Request Forms for Maxim’s external employees, including, but not limited to, tax forms, direct deposits, and employee status forms
- Maintains and updates tickets in the ticketing system
- Keeps abreast of all changes in tax laws for all states
- Provides excellent customer service to fellow co-workers, as well as branch offices
- Files and distributes paperwork to the appropriate personnel
- Performs other duties as assigned/necessary
Minimum Requirements:
- High School diploma or GED is required
- Two to four (2-4) years of data entry experience, or an equivalent combination of education and/or experience, is preferred
- Experience with payroll or HR functions preferred
- Ability to work in a fast-paced customer service, deadline-driven environment
- Ability to analyze personnel and payroll information and take appropriate action
- Ability to function as a team member
- Excellent organizational/time-management skills, attention to detail, and follow-through to any outstanding issues
- Excellent listening, written, and oral communication skills
- Ability to adapt to changing priorities and environments
- Ability to effectively elicit/provide information to and from appropriate individuals (including, but not limited to, supervisors, co-workers, clients) via strong communication skills
Maxim Benefits: Health and Wellness
Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program
Retirement and Financial Security:
Employee Assistance Program, Health Savings Account, 401(k) + Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefits
Lifestyle Benefits:
Paid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount Program
*Benefit eligibility is dependent on employment status.
About Maxim Healthcare
Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed.
Maxim Healthcare, Inc. (“Maxim”) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
