Overview
The
Passenger Service Dispatcher receives assistance requests from clients and customers and assigns individuals and teams to respond to those requests.
Pay: $28.76 per hour Schedule: Must be open to work Split Schedule (A couple days AM and couple of days PM/Graveyard) The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)
A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88N, 92A, LS, YN, 0411, 3531, 2T1X1, 2T2X1
Responsibilities
• Establish and maintain effective communication and working relationships with co-workers, shift coordinators, supervisors, managers, etc.
• Schedule and dispatch resources, which may be team members, crews, and teams to appropriate locations according to customer requests, specifications, or needs, using telephones and email.
• Ensure timely and efficient movement of team members according to work orders and/or resource schedules.
• Oversee all communications within specifically assigned area(s).
• Record and maintain files and records of dispatch information including temporary employee time and schedules.
• Confer with ABM supervisors and team members to address questions, problems, and requests for temporary coverage.
• Compile statistics and reports on work progress.
• Other duties as assigned.
Qualifications
Required Qualifications:
• Must be 21 years of age or older.
• High school diploma, GED, or college degree required.
* 1 year of dispatching experience required
Preferred Qualifications:
• Bilingual in English and Spanish.
• One (1) year of prior multi-line reception experience or dispatching experience.
• Prior experience scheduling and dispatching 50+ employees.
