At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Sales Enablement
Job Sub Function:
Sales Training
Job Category:
Professional
All Job Posting Locations:
Bogotá, Distrito Capital, Colombia, Mexico City, Mexico, São Paulo, Brazil
Job Description:
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
Learn more at https://www.jnj.com/.
We are searching for the best talent for this Learning and Development Platform Lead, based in São Paulo, Mexico City or Bogotá.
Position Overview: Oversee the management, optimization, and innovation of J&J Learning Platforms and technologies while driving content creation, automation, and seamless integration across the learning ecosystem in partnership with IT, ensuring an engaging and efficient learning experience for field force teams in the LATAM region.
Key Responsibilities:
Manager learning platforms (LMS, LXP, LCMS), including J&J Learn, Summit, Axonify, ensuring platform stability, availability, and optimal user experience
Lead learning systems integration, automations, and continuous improvement in collaboration with IT teams
Scout and evaluate emerging technologies (e.g., GenAI, game-based learning, virtual role-play) to innovate and enhance the L&D ecosystem
Drive automation initiatives across learning platforms to streamline processes such as learner registration, course assignment, roster management, and reporting
Establish process, publish, organize, and maintain learning content on platforms according to defined guidelines for the centralized training library
Leverage data and analytics to monitor platform usage, program outcomes, and engagement metrics to inform continuous improvement
Collaborate with IT to define and execute the technology roadmap, ensuring platform enhancements align with organizational goals and emerging learning trends
Facilitate onboarding, training, and support for L&D teams and learners to maximize platform adoption and effectiveness
Ensure platforms adhere to data privacy, security standards, and organizational compliance requirements
Manage vendor relationships and SLAs for learning platform services and content development, including supervision of metrics, workload and performance for tickets services.
Qualifications:
Learning Platform Management (LMS/LXP/LCMS)
Instructional Design & Content Development
Automation & Systems Integration
Learning Analytics & Data-Driven Decision Making
Stakeholder Management & Change Leadership
Preferred Experience:
Proven experience managing learning platforms (LMS, LXP, LCMS), including reinforcement, certification solutions, and scalable content creation (e.g., J&J Learn, Summit, Axonify)
Familiarity in APIs, integrations, automation, and user experience design; experience collaborating with IT teams on platform roadmaps
Strong stakeholder management, communication, and leadership skills; analytical mindset with data-driven decision-making;
Fluency in English and Spanish and/or Portuguese
Required Skills:
Preferred Skills:
Business Savvy, Communication, Consulting, Data Gathering and Analysis, Execution Focus, Focus Groups, Goal Attainment, Learning Materials Development, Problem Solving, Product Knowledge, Project Management, Sales Enablement, Sales Support, Sales Training, Training Administration, Training Delivery Methods, Training Needs Analysis (TNA)
