Strategic Leadership & Executive Partnership
- Partner directly with the VP to operationalize organizational priorities, strategic initiatives, and long-term business objectives.
- Anticipate executive questions, concerns, risks, and organizational pain points while proactively developing recommendations and action plans.
- Serve as a trusted advisor and force multiplier for the VP and leadership team by driving alignment, accountability, and execution rigor across the organization.
- Hold self and partner organizations accountable to the high operational and performance bar established within OCI.
Business Operations & Organizational Effectiveness
- Lead business operations programs for Engineering & Infrastructure organizations in partnership with CIO-office Business Operations teams.
- Establish and continuously improve operational best practices, forecasting mechanisms, tooling strategies, reporting frameworks, and organizational rhythms.
- Identify business process gaps, operational inefficiencies, and organizational changes needed to support a healthy, scalable organization.
- Drive leadership accountability for execution against organizational priorities, deliverables, and operational commitments.
Program & Cross-Functional Execution
- Lead special projects and cross-cutting strategic programs spanning engineering, infrastructure, supply chain, product, and operations teams.
- Collaborate with engineering organizations to develop and maintain standards for physical deployment, testing metrics, logical deployment, and infrastructure readiness.
- Drive complex initiatives through influence across highly matrixed organizations without direct reporting authority.
- Manage risks, dependencies, escalations, and execution tracking across multiple concurrent strategic programs.
Executive Communications & Reporting
- Deliver executive-level reporting including program summaries, business reviews, product documentation, business requirements, roadmap updates, release plans, and operational metrics.
- Establish executive operating rhythms including Monthly Business Reviews (MBRs), Quarterly Business Reviews (QBRs), staff meetings, and leadership updates.
- Provide data-driven insights and recommendations to support strategic decision-making and organizational planning.
Organizational Development & Operational Excellence
- Develop operational strategies, governance mechanisms, and policies that improve scalability, consistency, and execution quality across the organization.
- Act as an educator, mentor, and evangelist for industry best practices, operational excellence, and OCI core values.
- Drive continuous improvement initiatives that elevate organizational maturity, execution discipline, and leadership effectiveness.
- Promote a culture of accountability, collaboration, transparency, and customer obsession.
Internal Responsibilities
- 5+ years of experience in Chief of Staff, Technical Program Management, Business Operations, Engineering Operations, or Strategy roles.
- Proven ability to lead and influence cross-functional organizations without direct authority.
- Strong executive presence with experience supporting VP or senior leadership-level leaders.
- Demonstrated expertise in business operations, organizational strategy, program execution, and operational reporting.
- Deep understanding of engineering development lifecycle processes, infrastructure deployment methodologies, and program management best practices.
- Exceptional written and verbal communication skills with experience preparing executive-level presentations and documentation.
- Strong analytical, organizational, and problem-solving skills with ability to manage ambiguity and competing priorities.
Preferred Qualifications
- Experience within hyperscale data center, cloud infrastructure, or mission-critical engineering environments.
- Familiarity with engineering deployment standards, infrastructure testing methodologies, and operational readiness frameworks.
- Experience with enterprise reporting and project management tools such as Jira, Smartsheet, Tableau, Power BI, Confluence, and Asana.
Key Competencies
- Executive Influence & Leadership
- Operational Excellence
- Strategic Planning & Execution
- Organizational Effectiveness
- Cross-Functional Collaboration
- Business Operations
- Risk Management & Escalation
- Program Governance
- Executive Communication
- Continuous Improvement
- Accountability & Ownership
- Data-Driven Decision Making
External Responsibilities
- 5+ years of experience in Chief of Staff, Technical Program Management, Business Operations, Engineering Operations, or Strategy roles.
- Proven ability to lead and influence cross-functional organizations without direct authority.
- Strong executive presence with experience supporting VP or senior leadership-level leaders.
- Demonstrated expertise in business operations, organizational strategy, program execution, and operational reporting.
- Deep understanding of engineering development lifecycle processes, infrastructure deployment methodologies, and program management best practices.
- Exceptional written and verbal communication skills with experience preparing executive-level presentations and documentation.
- Strong analytical, organizational, and problem-solving skills with ability to manage ambiguity and competing priorities.
Preferred Qualifications
- Experience within hyperscale data center, cloud infrastructure, or mission-critical engineering environments.
- Familiarity with engineering deployment standards, infrastructure testing methodologies, and operational readiness frameworks.
- Experience with enterprise reporting and project management tools such as Jira, Smartsheet, Tableau, Power BI, Confluence, and Asana.
Key Competencies
- Executive Influence & Leadership
- Operational Excellence
- Strategic Planning & Execution
- Organizational Effectiveness
- Cross-Functional Collaboration
- Business Operations
- Risk Management & Escalation
- Program Governance
- Executive Communication
- Continuous Improvement
- Accountability & Ownership
- Data-Driven Decision Making
