Job Function:
Provide a key link in Supply Chain between Customers and Intercompany and third party supply sites and markets. Order processing and invoicing.
Responsibilities:
Manage Operations
- Liaise with Principals Purchasing, Finance Departments and Fiscal Reps to perform Supply Chain Operations activities on their behalf.
- Provide a key link in Supply Chain between intercompany and third-party supply sites and markets
- Ensure that customer and supply sites comply with Business and Tolling Rules.
- Resolve discrepancies in quantity and timing of market orders.
- Receipt and entry of market orders as per business rules.
- Receipt and process supplier invoices and follow up on price discrepancies, and payment queries.
- Accurate receipt and process Tolling Fee invoices.
- Perform all activities in accordance to Good Distribution Procedure.
- Issue invoices to markets.
- Issue required shipping documents, certify with local Chamber of Commerce and legalize with relevant Embassies as required.
- Liaise with Freight Forwarder/Logistics for outbound shipments and update Freight Tracker/ Register if applicable.
- Approval or sign off of Redeployment/ Rework on behalf of Principal.
- Co-ordinate Redeployments/Reworks and ensure that the costs are back-charged to the appropriate party.
- Liaise with QC for testing, release and generation of CoAs for API if applicable.
- Liaise with QC for QP inspection and release of Drug Products.
Manage Information:
- Assist and support Master Data related to customers, contracts and BOMs.
- Use reports to monitor and ensure data integrity if applicable.
- Receive and forward Customer Complaints as per established procedures.
- Follow up and expedite for prompt resolution(s).
- Manage Financial Activities/Compile Financial Reports.
- Perform all SAP transactions incompliant manner.
- Meet Finance deadline for month-end and year-end sales reporting.
- Provide supporting documentation for Financial Audits as requested.
- Work with External Manufacturing organization to support implementation of new supply models.
- Assist in any ad hoc functions as required and/ or any tasks assigned by the Line Supervisor or Line Manager.
- Run key operational reports.
- Assist or maintain master data if applicable.
- Upload forecasts into SAP via APO or ECC if applicable.
- Facilitate the maintenance of files, data, and other supporting information for imports and exports for an audit-ready state and coordinate with internal customers in response to auditor other requests for information pertaining to company import / export activities.
Required Competencies:
- Experience working in a multinational company; preferably in an Export department.
- Deliver results on time in a pressurized environment.
- Must be flexible and be able to deal with changing priorities.
- Demonstrate efficiency in Supply Chain administration, accuracy and timeliness of order processing.
- Set demanding goals for themselves while maintaining accuracy and a high level of productivity.
- Follow through commitments to Customers without detriment to the team or company.
- Exhibit strong interpersonal and communication skills when dealing with colleagues and external customers.
- Ability to prioritize, organize and manage multiple tasks to tight deadlines.
- Exhibit a strong ability to use computer systems efficiently, workable knowledge of ERP system, ideally SAP.
- Create and maintain strong working relationships within the organization and externally with trade customers and suppliers.
- Understand the client Supply Chain, products and markets.
- Adapt quickly to the demands of the job and show the ability to learn quickly.
- Adhere with all Regulatory/Finance/ EHS/ Security compliance procedure.
Education:
- Bachelors Degree in Business Administration, Supply Chain or related fields.
Required Qualification(s) and Desired Experience:
- Knowledge of Supply Chain Operations standards
- Knowledge of order processing and invoicing activities
- 3 years experience in Multinational Supply Chain Environment, warehouse transactional or any other related experience.
- 3+ years SAP Experience required
- 3+ years Logistics Experience
- 3+ years Shipping and Receiving/ Warehousing Experience
- 3+ years Supply Chain Management
- 3+ years of experience in customs, trade compliance, or a related field
- Understanding of basic U.S. import/export Understanding of basic U.S. import/export regulations, Foreign Trade Zone operations, and Department of Transportation requirements.
- Pharmaceutical industry experience preferred.
