Securitas Security Services USA Inc.
Job Specs
- Job Title: Security Operations Center
- Wage: $21/hr
- Location: Cambridge, MA
Overview
Our SOC Operator positions are highly sought after. If you have experience in roles like Call Center Representative, Dispatch or Camera Monitoring this is a great fit for you; if not, this is an exciting introduction to a career in the security industry.
The Security Command Center Operator should have a minimum of 1(+) years security experience and have a strong knowledge of various security software programs. A working knowledge of Alarm / CCTV systems is a plus! Excellent communication skills, data entry and the ability to effectively perform in a TEAM environment is critical in this role.
Job Requirements
- Alarm Management: Monitoring and dispatching security for alarms
- Handling access requests and ensuring all procedures are properly followed
- Providing excellent customer service via phone and email
- Dispatching first responders and/or HAZMAT teams to incidents
- Situational Awareness: Monitoring global events and how they may affect our employees, assets, and product shipments
- Real time monitoring of client ground shipments in the US
- Sending out Event notifications to department management
- Creating Security Briefings for high level events
- Assisting with security investigations as required/completing incident report
Enhanced Benefits
- Competitive Wages
- Medical Insurance (Anthem), Dental Insurance (Aetna) & Vision Insurance (VSP)
- 401k with Employer Matching
- Paid Life Insurance
- Paid Time Off
- Paid Uniforms
- Paid Training Upon Hire and Throughout Career
- Sons and Daughters Scholarship Program
- Specialized Programs for Continued Education for Security Officers
- Specialized Programs to Assist in Healthy Lifestyle and Financial Wellness
- Employee Assistance Programs (EAP)
- Employee Discount Programs (Vehicles, Cell Phone, Cable, Appliances, Theme Park Tickets, etc.)
MINIMUM QUALIFICATIONS(Additional qualifications may be specified and receive preference, depending upon the nature of the position.)
- At least 18 years of age
- Reliable means of communication and transportation
- Legal right to work in the United States
- Ability to effectively speak, read and write English
- High school diploma or G.E.D.
- Willingness to participate in the company’s stringent pre-employment screening process
Securitas is an Equal Opportunity Employer (EOE) – M/F/Vet/Disabilities
#MetroBoston
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.
Benefits Include
- Retirement plan
- Employer-provided medical and dental coverage
- Company-paid life insurance
- Voluntary life and disability insurance
- Employee assistance plan
- Securitas Saves discount program
- Paid holidays
- Paid time away from work
Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.
