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Position is posted as a hybrid role but there is also a remote role consideration factor for a best fit candidate located outside of the Connecticut area.
What You Will Do:
We are seeking a highly capable and hands-on Senior Scrum Master to support and guide Agile teams and ART operations within a complex and rapidly changing environment.
This role provides direct Scrum Master leadership to multiple Agile teams while also contributing to broader SAFe planning, ART design, and continuous improvement of Agile Value Streams.
The ideal candidate is an adaptable servant leader with strong facilitation skills, excellent communication abilities across all organizational levels, and a proven history of improving team performance and delivery flow.
This individual must demonstrate attention to detail, experience navigating complex organizational dynamics, and the ability to coach teams in Agile values, principles, and execution.
Key Responsibilities:
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Team-Level (Scrum Master) Responsibilities.
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Serve as Scrum Master for multiple teams, ensuring consistent application of Scrum practices and other Agile principles.
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Schedule, plan, and facilitate all team ceremonies including Sprint Planning, Daily Standups, Sprint Reviews/Demos, Sprint Retrospectives, and PI Planning breakouts.
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Collaborate with Product Owners to ensure regular and effective backlog refinement sessions and clear prioritization.
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Coach team members and POs in Agile values, Scrum principles, Lean-Agile thinking, and continuous improvement.
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Assist with risk management, escalation pathways, and removal of organizational impediments.
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Track team capacity, maintain sustainable workloads, and ensure Sprint and PI commitments do not exceed team bandwidth.
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Monitor Agile health, delivery metrics, and team performance indicators; use data to guide improvements in flow, predictability, and value delivery.
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Ensure Jira data accuracy and maintain robust Confluence documentation for transparency, alignment, and collaboration.
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Promote a psychologically safe, open, and collaborative team environment.
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Drive continuous improvement within the teams, improving flow efficiency, reducing waste, and strengthening Agile maturity.
Qualifications You Must Have:
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Bachelor’s degree in Information Technology, Business, Engineering, or related field and 10+ years of Hands-on Scrum Master experience working within the Scrum framework; OR an Advanced degree in Information Technology, Business, Engineering, or related field and 7+ years of experience in Hands-on Scrum Master experience working within the Scrum framework.
- U.S. Citizenship is required (required due to Government contractual requirements).
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Scrum Master certification (SAI, Scrum Inc, CSM, PSM, SASM, or equivalent).
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Demonstrated ability to communicate effectively with individuals from multiple levels of the organization—from team members to Directors.
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Proven history of driving improvements in velocity, predictability, or delivery efficiency.
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Strong facilitation skills across distributed, hybrid, and in-person environments.
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High attention to detail and well-developed organizational planning abilities.
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Adaptability and resilience when working in a complex environment with frequent changes.
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Experience with Jira and Confluence, including maintaining high-quality data and documentation.
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Strong team collaboration, continuous improvement mindset, and ability to foster a safe, productive team environment.
Qualifications We Prefer:
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Willing to work Eastern Time hours if located outside the ET timezone.
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Experience forming new teams and guiding them into high-performing stages.
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Coaching certifications such as ICP-ATF, ICP-ACC, ICP-ATC, SPC, or similar.
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Engineering background or experience working closely with engineering teams, particularly where Agile must be applied to engineering disciplines.
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Prior experience supporting or leading ART-level activities.
ART-Level Experience:
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Support the planning, design, and execution of SAFe Agile Framework components, including Agile Release Trains (ARTs) and Value Streams.
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Cross-team alignment activities, including PI Planning, ART Syncs, Inspect & Adapt workshops, and dependency management processes.
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Collaborate with leadership, Product Management, System Architects, and Business Owners to ensure strategic alignment across teams.
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Drive continuous improvement initiatives at the ART level, improving flow efficiency, reducing waste, and strengthening Agile maturity.
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Assist with risk management, escalation pathways, and removal of organizational impediments.
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Help shape new teams, including facilitating their journey from Forming to Performing.
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Bring Lean-Agile thought leadership and ensure consistent application of SAFe principles across teams and stakeholders.
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Support or lead ART-wide ceremonies, planning cycles, and operational readiness initiatives.
Learn More & Apply Now
Please ensure the role type defined below is appropriate for your needs before applying to this role.
This position is classified as:
Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.
Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.
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This requisition is eligible for relocation and an employee referral award. ALL eligibility requirements must be met to receive the referral award.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
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