Under general direction, is responsible for the planning, organizing, conducting, and evaluation of training programs related to the Public Safety Communication Systems. Coordinates security compliance efforts with internal and external stakeholders which ensures compliance with state and federal regulatory agencies such as the Department of Public Safety (DPS), Criminal Justice Information System (CJIS), Texas Commission on Law Enforcement Officer Standards (TCOLE), and Homeland Security. Exercises direct supervision over assigned staff.
This position is an "unclassified" position and has no disciplinary appeal rights to the Municipal Civil Service Commission. This position is likewise subject to at-will employment status and can be terminated at any time for any reason.
Work Location
Public Safety Answering Point - 8039 Challenger Drive, San Antonio, TX (78235) or 4700 Quarry Run, San Antonio, TX (78249)
Work Hours
Work hours may vary dependent upon department need. Assignments are based on the effective management of the 24x7 operations of the Department with rotational on call assignments to accommodate operational needs.
In this position you are a First Responder and expected to assist and support 911 operations during natural disasters, manmade disasters, terrorism, extreme weather, and civil emergencies. The 911 Public Safety Answering Point is staffed 24 hours a day, 7 days a week, 365 days a year to support emergency operations for the City of San Antonio. Because of this you may be required to work mandatory overtime and outside of your staff hours as needed in emergency situations.
