Join Team CARFAX as an Account Manager, CARFAX for Police
Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We’re more than just a company: We help millions of consumers make more-informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment.
The Account Manager will manage a territory of agency partners to build engagement in the program and articulate value. Using a variety of resources, they will host virtual agency trainings and educate staff on the tools available to them. It is a unique opportunity to use your Account Management skills to help our partner agencies make a direct impact to keep their communities safer.
What you'll be doing:
- Independently manage a territory to foster program growth
- Build strong relationships with agency key players
- Educate agencies on program value through proactive engagement and virtual training sessions
- Create project plans for successful software implementation at Police agencies
- Cultivate and Grow existing relationships to increase product utilization
- Troubleshoot basic technical questions or concerns
- Capture agency feedback to allow for continued product improvement
What we're looking for:
- Excellent written and verbal communication skills
- Positive can-do attitude in a collaborative environment
- Adaptability to rapidly adjust to new challenges
- Strength in functioning independently to structure daily workflow
- Solutions-oriented problem solving skills
- Experience with a CRM (Salesforce experience is a plus)
- 2+ years of Account Management experience
- Ability to report to the Centreville, VA office 3x per week
What’s in it for you:
- Competitive compensation, benefits and generous time-off policies
- 4-Day summer work weeks and a winter holiday break
- 401(k) / DCPP matching
- Annual bonus program
- Casual, dog-friendly, and innovative office spaces
Don’t just take our word for it:
- 10X Virginia Business Best Places to Work
- 10X Washington Post Top Workplace
- 9X Washingtonian Great Places to Work
- 3X St. Louis Post-Dispatch Best Places to Work
