Key Responsibilities
Invoice Processing & Payment Management
- Ensure accurate and timely invoice reconciliation and payment for Customs brokers invoices.
- Ensure compliance with payment terms/methods, financial policies, and international trade regulations.
- Research and resolve Brokers payment discrepancies and issue requests.
- Assist with testing and validating payment workflows during process implementation.
- Document current and future-state processes, creating and maintaining standard operating procedures (SOPs).
Reporting & Analysis
- Perform daily system checks to ensure functionality, reporting any issues to the Trade Tech team.
- Generate and maintain management reports to support Trade Finance operations.
- Analyze financial data to identify trends, discrepancies, and opportunities for efficiency.
- Present insights and recommendations to Trade Finance leadership and business partners.
- Monitor, track, and report key performance indicators (KPIs) to assess Trade Finance efficiency and effectiveness.
- Monitor invoice exception trends specific to Customs brokers and propose corrective actions.
- Ensure service excellence by maintaining performance in alignment with Service Level Agreements (SLAs), identifying areas for improvement as needed.
Process Improvement & Automation
- Identify and execute process improvements to enhance operational efficiency.
- Support system upgrades and automation initiatives to streamline invoice processing.
- Implement best practices to improve accuracy and reduce processing time.
- Partner with Trade Tech to define system requirements and participate in UAT (user acceptance testing) for automation rollouts.
- Drive root cause analysis for recurring issues and propose long-term fixes.
Stakeholder Collaboration
- Liaise with external Customs brokers to clarify invoice details and gather required documentation.
- Work closely with internal teams to ensure seamless Trade Finance operations.
- Present findings, reports, and process improvements to leadership and key stakeholders.
Other Duties as Assigned
Basic Qualifications
The hiring range for this position in Florida is $83,000.00 to $101,400.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
