This role is responsible for leading a team of site support professionals, all at the IC3 level, and ensuring support services are delivered consistently across the campus in alignment with Oracle standards. You will partner closely with Facilities Operations leadership, service teams, logistics, compliance, and site leadership to improve execution quality, maintain strong process discipline, and ensure the site-support model scales with operational complexity. While this role does not manage plant operations directly, it plays a critical role in supporting safe, efficient, and well-governed site execution in a 24/7 mission-critical environment.
Internal Responsibilities
Eligibility and Location Requirements
This position requires U.S. citizenship and is located onsite in Saline, Michigan. Relocation assistance may be available in accordance with Oracle's relocation policies.
Required Experience
- 7–10+ years of experience in:
- Critical facilities management
- Data center operations
- Mission-critical infrastructure
- Power generation or industrial environments
- 3–5+ years of leadership experience managing technical teams.
Strong Knowledge Of
- Electrical distribution systems
- Mechanical/HVAC systems
- Generators and UPS systems
- CMMS/BMS platforms
- Risk management and incident response
- Data center cooling technologies
- Experience with incident response, outage management, and Root Cause Analysis (RCA).
Additional Requirements
- Experience working in 24/7 high-availability environments.
- Excellent leadership, communication, and project management skills.
- Experience supporting facilities, industrial, logistics, healthcare, construction, manufacturing, data center, or other mission-critical or operationally intensive environments is preferred.
- Strong understanding of how scheduling support, documentation quality, administrative control, and communication discipline contribute to operational readiness.
- Bachelor’s degree in Business, Operations, Facilities, Administration, or related field preferred; equivalent experience also valued.
Skills and Competencies
Strong people leadership with the ability to coach, organize, and develop support staff.
Strong organizational skills with high attention to detail and process accuracy.
Strong communication and coordination capability across operational, administrative, and leadership stakeholders.
Ability to prioritize competing requests and maintain structure in a fast-paced environment.
Strong process discipline and commitment to maintaining accurate, audit-ready records.
Service-oriented mindset with strong professionalism, follow-through, and responsiveness.
Ability to improve workflows and reinforce execution standards across a growing support function.
Preferred Skills / Certifications
Experience with CMMS, ServiceNow, document control systems, maintenance workflow tools, or related operations-support platforms.
Familiarity with facilities operations, maintenance coordination, vendor support, scheduling support, or site administration practices.
Experience maintaining audit-ready records and administrative controls in regulated or high-accountability environments.
Experience supporting planning forums, work coordination, outage support, maintenance reviews, or site business operations.
Advanced Microsoft Office or similar business systems proficiency preferred.
Exposure to data center or other 24/7 critical operations environments is a plus.
Physical Demands / Work Environment
This is an onsite role supporting a mission-critical data center environment where regular attendance, responsiveness, and process discipline are essential. To perform these duties, you must be able to frequently walk, stand, sit, move through office and operational areas, and occasionally climb stairs or support light physical administrative tasks. You may also need schedule flexibility to support site priorities, operational events, and business needs. These duties must be performed safely, with or without reasonable accommodation, to support the ongoing health and readiness of site operations.
Why Oracle Cloud Infrastructure?
Global impact at scale: Contribute directly to how mission-critical OCI data centers operate across regions and continents, influencing infrastructure reliability, security, sustainability, and long-term capacity growth.
Technically rigorous environment: Work alongside experienced engineers, automation specialists, and compliance teams in a rapidly scaling hyperscale cloud infrastructure, where disciplined execution and technical depth matter.
Culture built on operational excellence: Join an organization that values safety, process rigor, clear accountability, and continuous improvement as foundational to protecting uptime and customer trust.
Long-term career development: Benefit from internal mobility, role-based technical training, and development opportunities designed for professionals building long-term careers in cloud infrastructure and facilities operations.
If interested, please reach out to parvathi.indukumar@oracle.com.
External Responsibilities
Eligibility and Location Requirements
This position requires U.S. citizenship and is located onsite in Saline, Michigan. Relocation assistance may be available in accordance with Oracle's relocation policies.
Required Experience
- 7–10+ years of experience in:
- Critical facilities management
- Data center operations
- Mission-critical infrastructure
- Power generation or industrial environments
- 3–5+ years of leadership experience managing technical teams.
Strong Knowledge Of
- Electrical distribution systems
- Mechanical/HVAC systems
- Generators and UPS systems
- CMMS/BMS platforms
- Risk management and incident response
- Data center cooling technologies
- Experience with incident response, outage management, and Root Cause Analysis (RCA).
Additional Requirements
- Experience working in 24/7 high-availability environments.
- Excellent leadership, communication, and project management skills.
- Experience supporting facilities, industrial, logistics, healthcare, construction, manufacturing, data center, or other mission-critical or operationally intensive environments is preferred.
- Strong understanding of how scheduling support, documentation quality, administrative control, and communication discipline contribute to operational readiness.
- Bachelor’s degree in Business, Operations, Facilities, Administration, or related field preferred; equivalent experience also valued.
Skills and Competencies
Strong people leadership with the ability to coach, organize, and develop support staff.
Strong organizational skills with high attention to detail and process accuracy.
Strong communication and coordination capability across operational, administrative, and leadership stakeholders.
Ability to prioritize competing requests and maintain structure in a fast-paced environment.
Strong process discipline and commitment to maintaining accurate, audit-ready records.
Service-oriented mindset with strong professionalism, follow-through, and responsiveness.
Ability to improve workflows and reinforce execution standards across a growing support function.
Preferred Skills / Certifications
Experience with CMMS, ServiceNow, document control systems, maintenance workflow tools, or related operations-support platforms.
Familiarity with facilities operations, maintenance coordination, vendor support, scheduling support, or site administration practices.
Experience maintaining audit-ready records and administrative controls in regulated or high-accountability environments.
Experience supporting planning forums, work coordination, outage support, maintenance reviews, or site business operations.
Advanced Microsoft Office or similar business systems proficiency preferred.
Exposure to data center or other 24/7 critical operations environments is a plus.
Physical Demands / Work Environment
This is an onsite role supporting a mission-critical data center environment where regular attendance, responsiveness, and process discipline are essential. To perform these duties, you must be able to frequently walk, stand, sit, move through office and operational areas, and occasionally climb stairs or support light physical administrative tasks. You may also need schedule flexibility to support site priorities, operational events, and business needs. These duties must be performed safely, with or without reasonable accommodation, to support the ongoing health and readiness of site operations.
Why Oracle Cloud Infrastructure?
Global impact at scale: Contribute directly to how mission-critical OCI data centers operate across regions and continents, influencing infrastructure reliability, security, sustainability, and long-term capacity growth.
Technically rigorous environment: Work alongside experienced engineers, automation specialists, and compliance teams in a rapidly scaling hyperscale cloud infrastructure, where disciplined execution and technical depth matter.
Culture built on operational excellence: Join an organization that values safety, process rigor, clear accountability, and continuous improvement as foundational to protecting uptime and customer trust.
Long-term career development: Benefit from internal mobility, role-based technical training, and development opportunities designed for professionals building long-term careers in cloud infrastructure and facilities operations.
If interested, please reach out to parvathi.indukumar@oracle.com.
