Overview
The Account Manager is responsible for overseeing day-to-day operations at assigned facilities (campus, warehouse, office building or airport), ensuring service excellence, staff development, operational efficiency, and strong client relationships. This role serves as the primary liaison between ABM and client partners, delivering high-quality services in alignment with contract requirements while promoting a culture of safety, accountability, and continuous improvement.
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM
Team Member Benefits | ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)
Responsibilities
Oversee daily operations of facility services, including janitorial, parking, and maintenance as applicable.
Prepare, review, and submit operational and financial reports, budgets, payroll records, and cost analysis.
Qualifications
- 4–5 years of experience in facility, operations, or project management with at least 1–2 years of supervisory experience.
- Strong customer service, leadership, and interpersonal skills.
- Solid business acumen including budget oversight and cost control.
- Proficiency in Microsoft Office Suite and other job-related technologies.
- Strong verbal and written communication skills.
- Ability to manage multiple projects and respond to urgent client needs, including occasional evening/weekend hours.
Preferred
- Bilingual (Spanish/English) a plus.
- Bachelor’s degree or equivalent experience.
- Experience working in union environments.
- Familiarity with different systems required.
