Key Responsibilities
Lead the Delivery Command Center and Operational Turnover functions across gigawatt-scale data center capacity delivery programs, ensuring field issues, readiness gaps, commissioning dependencies, and handoff risks are visible, owned, escalated, and driven to closure.
Establish and manage Delivery Command Center operating rhythms, escalation forums, blocker reviews, readiness reviews, action tracking, and leadership reporting to support fast, informed decision-making.
Own coordination of the operational turnover checklist, ensuring requirements are clearly defined, accountable owners are assigned, evidence is tracked, gaps are escalated, and readiness status is visible to Operations and leadership.
Manage team members and contractor resources responsible for command center execution, turnover tracking, readiness dashboards, documentation, action management, and reporting.
Drive alignment across OCI, Operations, E2E Capacity Delivery, construction, commissioning, project controls, network delivery, Low Voltage, the Developer, Commissioning Agent, vendors, contractors, and suppliers.
Monitor progress against readiness milestones and turnover requirements, escalating blockers with clear impact assessments, mitigation plans, decision needs, and recovery actions.
Partner with Operations to ensure turnover expectations are understood early, incorporated into delivery planning, and tracked through completion before capacity handoff.
Partner with commissioning teams to ensure commissioning status, open issues, dependencies, and readiness impacts are integrated into the broader turnover and handoff plan.
Coordinate LV commissioning visibility with the LV Director’s organization to ensure LV-related readiness impacts are reflected in command center tracking and turnover planning, without owning LV vendor management.
Additional Duties
Develop and maintain readiness dashboards, action trackers, issue logs, turnover status reports, evidence trackers, readiness scorecards, and executive summaries.
Validate turnover and readiness assumptions through field engagement, site walks, stakeholder checkpoints, Delivery Command Center updates, and direct feedback from Operations and delivery teams.
Lead cross-functional problem-solving to remove blockers, clarify ownership, improve handoffs, reduce ambiguity, and maintain delivery momentum.
Partner with project controls to ensure schedules, dashboards, issue trackers, action logs, and readiness reporting reflect actual field conditions and recovery plans.
Standardize turnover tracking, command center processes, readiness reporting, escalation procedures, and accountability mechanisms across assigned delivery scopes.
Monitor KPIs including blocker aging, issue closure, turnover checklist completion, evidence completion, commissioning readiness, handoff readiness, escalation closure, and overall readiness health.
Provide coaching, prioritization, feedback, and development support to direct reports and contractor resources, ensuring work products are accurate, timely, consistent, and actionable.
Support hiring, onboarding, workload planning, performance management, and team development for Delivery Command Center and Operational Turnover roles.
Transitioning or former military professionals would be a strong fit for this role because it requires mission-focused execution, operational discipline, real-time issue escalation, cross-functional coordination, risk management, accountability tracking, and calm leadership in high-pressure environments.
