The Global Physical Security (GPS) Data Center Systems Team manages the technology enabling GPS Operations to protect data center property, assets, and infrastructure across Oracle-owned and third-party co-location facilities. Oracle is seeking a highly experienced and multi-talented Director of Data Center Security Systems to lead implementation and operations for hyperscale data center security systems. This role combines strategic leadership with hands-on technical ownership—diving deep into systems, integrations, processes, and data—while building and mentoring a high-performing team. Initial focus includes directing security systems strategy and delivery for new hyperscale builds and establishing production support capabilities across the Oracle Hyperscale portfolio.
Location: on-site Shackelford TX
Internal Responsibilities
ESSENTIAL FUNCTIONS
Program Leadership and Ownership
- Provide operational direction and oversight to maintain GPS strategic initiatives for data center security, ensuring consistent service reliability, scalability, and compliance.
- Own physical security systems (ACS, VMS, IDS, biometrics, key management) and their integrations with enterprise IT (network, identity, logging/monitoring, ticketing).
- Manage the Data Center Security Systems Support Team, including sourcing, onboarding, and performance of contracted staff; set and report on SLAs/OKRs and service quality KPIs.
- Provide project/program management for greenfield and brownfield deployments; lead design reviews, risk assessments, change management, and cutover planning; take a hands-on role in critical delivery tasks.
- Mentor and develop team members; establish runbooks, SOPs, and knowledge bases; drive a culture of automation, security-by-design, and continuous improvement.
- Deliver operational metrics, service ticket analytics, root-cause analyses, and executive-ready reporting.
- Meet financial objectives by forecasting requirements, managing budgets, analyzing variances, and initiating corrective actions; oversee vendor invoicing and payment schedules.
- Partner across Oracle Lines of Business (e.g., DC Ops, Network, Identity, Legal, Compliance, Audit, Procurement) to ensure service quality and compliance.
Hands-on Technical Leadership
- Configure and optimize large-scale physical security platforms: Lenel OnGuard, Milestone VMS, AXIS cameras; drive standardization, hardening, and high availability across sites.
- Lead integrations with enterprise identity and access (e.g., IDCS/Okta/Azure AD) for role-based access, privileged access controls, and lifecycle automation; enforce least-privilege and zero-trust principles at the physical/logical boundary.
- Oversee networking for security systems in coordination with IT: VLAN design, segmentation/microsegmentation, firewall policies, VPN, QoS, multicast, and resilience across WAN/SD-WAN.
- Implement observability and health monitoring for security systems: dashboards, metrics, logs, and traces; integrate with SIEM/SOAR for alerting, correlation, and incident workflows.
- Drive automation for provisioning, configuration, and compliance using Infrastructure-as-Code and scripting (e.g., Terraform/Ansible where applicable, PowerShell, Python, Bash); maintain version-controlled configurations and CI/CD-driven change processes for repeatable deployments.
Lead system hardening, patch/upgrade programs, certificate and key management, and backup/DR for ACS/VMS/IDS infrastructure; ensure performance and capacity planning for hyperscale growth.
Provide advanced technical support and escalation for Lenel/Milestone programming, API integrations, SDK use, and custom workflows in Security Operations Centers (SOCs).
Security, Risk, and Compliance
- Ensure physical security control effectiveness and audit readiness aligned to SSAE 18/SOC, ISO 27001, NIST, PCI, and internal Oracle policies; coordinate evidence collection and control mapping.
- Maintain policies, standards, and procedures; conduct periodic control testing, gap assessments, and corrective action plans.
- Integrate physical security event data into enterprise SIEM; support threat detection, incident response, and post-incident reviews; reduce false positives via tuning and analytics.
- Ensure data protection for video and access control records: retention policies, encryption, secure storage, and privacy-by-design.
Service Management and Reliability
- Run continuous Alarm Reduction and System Health programs; set SLOs/error budgets; execute resilience testing and disaster recovery exercises.
- Oversee lifecycle management for hardware/software (controllers, cameras, sensors, servers, OS, databases), including standard images, golden configurations, and compatibility matrices.
Vendor, Construction, and Field Operations
- Manage 3rd-party service providers and systems integrators: scopes of work, quality standards, SLAs, performance reviews, and safety/compliance.
- Lead design and commissioning for new builds: requirements, drawings/specs, acceptance testing (FAT/SAT), as-builts, and turnover to operations.
- Perform additional functions as directed by the VP, Global DC Ops & Systems to meet business objectives.
QUALIFICATIONS:
Managerial
- 15+ years’ experience in Information Technology and/or Security Systems, with extensive management experience in corporate or hyperscale data center environments.
- Proven ability to operate as a hands-on director: setting strategy and roadmaps while personally engaging in configuration, troubleshooting, data analysis, and incident leadership.
- Demonstrated success in service and support management, project/program management, and team leadership/mentorship.
- Experience leading cross-functional initiatives with network, identity, infrastructure, and compliance teams in high-availability, multi-site environments.
- Excellent communication skills, including executive-level reporting and clear technical documentation; strong stakeholder management across cultures and time zones.
- Self-motivated, innovative, and effective both independently and in teams.
Technical
- Deep knowledge of data center physical security solutions; strong experience with intruder detection, biometrics, and locking hardware.
- Hands-on expertise with:
- Windows Server and Linux administration for application, database, and VMS components.
- Network fundamentals and security: LAN/WAN, SD-WAN, routing/switching, VLANs, NAC, firewalls, DNS/DHCP/IPAM, TLS/PKI.
- Identity and access integrations: SSO, RBAC/ABAC, PAM principles for operator and service accounts.
- Systems hardening, patching, and upgrade strategies; backup/restore and DR.
- Observability: system health monitoring, log management, dashboarding, and SIEM/SOAR integrations.
- Scripting and automation (PowerShell, Python, Bash) and configuration management/IaC where applicable.
- Strong understanding of compliance frameworks relevant to physical security in data centers (SSAE 18/SOC, ISO 27001, NIST, PCI) and mapping controls to operational procedures.
- Proficiency with Microsoft productivity tools; familiarity with CMDB/ITSM platforms (e.g., ServiceNow) is a plus.
- Oversight of continuous Alarm Reduction, System Health Check, and upgrade/enhancement programs.
SCOPE OF RESPONSIBILITY, IMPACT, AND SUPERVISION
- Hyperscale site security system ownership with potential to expand as the portfolio grows.
- Operates with minimal supervision; provides direction and mentorship to FTEs and contractors. High operational impact with accountability for availability, security, and compliance outcomes.
- Reports to the GPS Senior Director, Global DC Ops & Systems.
PROCESSES AND METHODOLOGY
- Lead collaborative, cross-functional teams to meet business needs; employ ITIL service management, change control, and data-driven continuous improvement; use standardized runbooks and automation to ensure repeatable results.
EDUCATION AND/OR EXPERIENCE
- Demonstrated experience delivering the essential functions above is mandatory.
- BS/BA degree highly desirable.
#LI-CG2
External Responsibilities
ESSENTIAL FUNCTIONS
Program Leadership and Ownership
- Provide operational direction and oversight to maintain GPS strategic initiatives for data center security, ensuring consistent service reliability, scalability, and compliance.
- Own physical security systems (ACS, VMS, IDS, biometrics, key management) and their integrations with enterprise IT (network, identity, logging/monitoring, ticketing).
- Manage the Data Center Security Systems Support Team, including sourcing, onboarding, and performance of contracted staff; set and report on SLAs/OKRs and service quality KPIs.
- Provide project/program management for greenfield and brownfield deployments; lead design reviews, risk assessments, change management, and cutover planning; take a hands-on role in critical delivery tasks.
- Mentor and develop team members; establish runbooks, SOPs, and knowledge bases; drive a culture of automation, security-by-design, and continuous improvement.
- Deliver operational metrics, service ticket analytics, root-cause analyses, and executive-ready reporting.
- Meet financial objectives by forecasting requirements, managing budgets, analyzing variances, and initiating corrective actions; oversee vendor invoicing and payment schedules.
- Partner across Oracle Lines of Business (e.g., DC Ops, Network, Identity, Legal, Compliance, Audit, Procurement) to ensure service quality and compliance.
Hands-on Technical Leadership
- Configure and optimize large-scale physical security platforms: Lenel OnGuard, Milestone VMS, AXIS cameras; drive standardization, hardening, and high availability across sites.
- Lead integrations with enterprise identity and access (e.g., IDCS/Okta/Azure AD) for role-based access, privileged access controls, and lifecycle automation; enforce least-privilege and zero-trust principles at the physical/logical boundary.
- Oversee networking for security systems in coordination with IT: VLAN design, segmentation/microsegmentation, firewall policies, VPN, QoS, multicast, and resilience across WAN/SD-WAN.
- Implement observability and health monitoring for security systems: dashboards, metrics, logs, and traces; integrate with SIEM/SOAR for alerting, correlation, and incident workflows.
- Drive automation for provisioning, configuration, and compliance using Infrastructure-as-Code and scripting (e.g., Terraform/Ansible where applicable, PowerShell, Python, Bash); maintain version-controlled configurations and CI/CD-driven change processes for repeatable deployments.
Lead system hardening, patch/upgrade programs, certificate and key management, and backup/DR for ACS/VMS/IDS infrastructure; ensure performance and capacity planning for hyperscale growth.
Provide advanced technical support and escalation for Lenel/Milestone programming, API integrations, SDK use, and custom workflows in Security Operations Centers (SOCs).
Security, Risk, and Compliance
- Ensure physical security control effectiveness and audit readiness aligned to SSAE 18/SOC, ISO 27001, NIST, PCI, and internal Oracle policies; coordinate evidence collection and control mapping.
- Maintain policies, standards, and procedures; conduct periodic control testing, gap assessments, and corrective action plans.
- Integrate physical security event data into enterprise SIEM; support threat detection, incident response, and post-incident reviews; reduce false positives via tuning and analytics.
- Ensure data protection for video and access control records: retention policies, encryption, secure storage, and privacy-by-design.
Service Management and Reliability
- Run continuous Alarm Reduction and System Health programs; set SLOs/error budgets; execute resilience testing and disaster recovery exercises.
- Oversee lifecycle management for hardware/software (controllers, cameras, sensors, servers, OS, databases), including standard images, golden configurations, and compatibility matrices.
Vendor, Construction, and Field Operations
- Manage 3rd-party service providers and systems integrators: scopes of work, quality standards, SLAs, performance reviews, and safety/compliance.
- Lead design and commissioning for new builds: requirements, drawings/specs, acceptance testing (FAT/SAT), as-builts, and turnover to operations.
- Perform additional functions as directed by the VP, Global DC Ops & Systems to meet business objectives.
QUALIFICATIONS:
Managerial
- 15+ years’ experience in Information Technology and/or Security Systems, with extensive management experience in corporate or hyperscale data center environments.
- Proven ability to operate as a hands-on director: setting strategy and roadmaps while personally engaging in configuration, troubleshooting, data analysis, and incident leadership.
- Demonstrated success in service and support management, project/program management, and team leadership/mentorship.
- Experience leading cross-functional initiatives with network, identity, infrastructure, and compliance teams in high-availability, multi-site environments.
- Excellent communication skills, including executive-level reporting and clear technical documentation; strong stakeholder management across cultures and time zones.
- Self-motivated, innovative, and effective both independently and in teams.
Technical
- Deep knowledge of data center physical security solutions; strong experience with intruder detection, biometrics, and locking hardware.
- Hands-on expertise with:
- Windows Server and Linux administration for application, database, and VMS components.
- Network fundamentals and security: LAN/WAN, SD-WAN, routing/switching, VLANs, NAC, firewalls, DNS/DHCP/IPAM, TLS/PKI.
- Identity and access integrations: SSO, RBAC/ABAC, PAM principles for operator and service accounts.
- Systems hardening, patching, and upgrade strategies; backup/restore and DR.
- Observability: system health monitoring, log management, dashboarding, and SIEM/SOAR integrations.
- Scripting and automation (PowerShell, Python, Bash) and configuration management/IaC where applicable.
- Strong understanding of compliance frameworks relevant to physical security in data centers (SSAE 18/SOC, ISO 27001, NIST, PCI) and mapping controls to operational procedures.
- Proficiency with Microsoft productivity tools; familiarity with CMDB/ITSM platforms (e.g., ServiceNow) is a plus.
- Oversight of continuous Alarm Reduction, System Health Check, and upgrade/enhancement programs.
SCOPE OF RESPONSIBILITY, IMPACT, AND SUPERVISION
- Hyperscale site security system ownership with potential to expand as the portfolio grows.
- Operates with minimal supervision; provides direction and mentorship to FTEs and contractors. High operational impact with accountability for availability, security, and compliance outcomes.
- Reports to the GPS Senior Director, Global DC Ops & Systems.
PROCESSES AND METHODOLOGY
- Lead collaborative, cross-functional teams to meet business needs; employ ITIL service management, change control, and data-driven continuous improvement; use standardized runbooks and automation to ensure repeatable results.
EDUCATION AND/OR EXPERIENCE
- Demonstrated experience delivering the essential functions above is mandatory.
- BS/BA degree highly desirable.
#LI-CG2
