Overview
The Lead Must be familiar with all aspects of the operation relating to special services; oversees the operation, employees and directs shifts. We are seeking a reliable and customer-focused candidate for this position. The ideal individual will have strong communication skills to effectively interact with passengers and provide excellent customer service.
Location: Denver International Airport
Shift: BSO Lead 5pm-1:30am Including weekends and holidays
Requirements: Be able to speak and write in English, have computer knowledge.
Payrate: 22.50
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members |
A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply.
Responsibilities
We are seeking a reliable and customer-focused candidate for this position. The ideal individual will have strong communication skills to effectively interact with passengers and provide excellent customer service.
Key Requirements:
Ability to communicate clearly and professionally with passengers
Basic computer skills
Proficient in reading and writing in English
Strong sense of responsibility and commitment to the job
Important Note:
Due to the nature of this position, flexibility is essential. If a flight is delayed, the candidate must be willing and able to stay until all flights are completed for the day.
- Must be familiar with all aspects of the operation relating to special services; oversees operation, employee groups, and directs shift coordination; provides on-site recurring training as required; acts as liaison between American and contract staff. Must be able to lead and motivate employees to work as a team, be decisive and able to work under demanding operational conditions in a stressful environment. Must be able to work rotating shifts, days off and holidays. Must possess effective written and verbal communication skills. Must possess an in-depth knowledge.
Qualifications
Qualifications- Must be 18 years of age or older.
- Proficient in reading and writing in English.
Preferred Qualifications - Customer Service Experience
- One year of lead or supervisory experience
ABM will accept applications for this job until 7/11/2026
