Job Description
Rising above the San Diego Bay and steps from the Gaslamp Quarter and Petco Park is where you will find the Hilton San Diego Bayfront. Here our Team Members love being a part of our award-winning culture that includes a friendly workplace environment, best-in-class benefits package, career growth opportunities, free meal during shift, PLUS Hilton room discounts for you and your family worldwide through our Go Hilton Travel discount program! The team is currently seeking a Sales and Marketing Coordinator to join their team.
Responsibilities
This Sales and Marketing Coordinator will support the sales process of our group and business travel sales managers by coordinating hotel site inspections and acting as a liaison between the complex sales team and hotel operations. The goal is to ensure a seamless site experience for our clients and hotel. In addition, this role will support the marketing department in executing all hotel positioning efforts, hotel operation requests, and campaign goals by adhering to Hilton brand standards. Specifically, you would be responsible for performing the following tasks to the highest standard:
- Coordinate and execute all aspects of a site experience in close collaboration with hotel operations (F&B, Housekeeping, Banquets, Front Office) and your sales manager, while implementing a WOW factor
- Handle special requests for customers and sales & marketing managers while on/off property, including VIP reservations, amenity requests, and leisure activities
- Create and send all internal communication regarding timeline and upcoming site and media visits. This includes calendar appointments and Banquet Event Orders for VIP site visits
- Give weekly updates and feedback on site visits and hotel initiatives that need to be communicated to complex sales team
- Attend weekly marketing meetings
- Assist marketing department with developing social media calendars, scheduling posts, and traveling to hotels for content grabs
- Utilize programs such as Canva, DropBox and Teams to complete flyers, marketing collateral, and videos as requested by our sales team and hotel operations teams
- Attend all scheduled hotel photo shoots, and assist in opening space, redirecting guests and establishing signage to ensure minimal photo/video obstruction
- Stay solution focused while multitasking several requests for all properties while staying on top of last-minute changes
Qualifications
Ideal candidate will possess the following:
At least 1 year of previous events or catering experience.
- Previous experience in hotel sales, events is preferred.
- Ability to communicate both verbally and in writing in English.
- Working knowledge of Microsoft programs such as Word, Excel, and Outlook.
- Ability to manage a multi-line telephone.
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
About The Team
How We'll Help You Thrive
Benefits
At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
- Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
- Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
- Financial security for your future – Our retirement plans make it easier to save for what’s next
- Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
