Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)
Job Summary
The Xfinity WiFi Core team is seeking an Engineer 4 to design, build, and operate large-scale WiFi and network platform services. This role is hands-on and execution-focused, with responsibility for developing platform components, automating operations, and ensuring reliability of production systems under the guidance of senior engineers.
Job Description
This role is based in our downtown Philadelphia Comcast Technology Center.
In this role, you will contribute to platform architecture and product development for Xfinity WiFi and adjacent connectivity services.
Responsibilities:
- Implement and enhance WiFi and network platform components aligned with established architectural and technical direction.
- Develop, deploy, and operate high-availability, geo-resilient services, including load balancing and traffic management systems.
- Support and troubleshoot L2/L3 networking and WiFi platforms, including routing (e.g., BGP), control-plane systems, and service-layer components.
- Develop and maintain automation workflows using Python and Ansible for provisioning, configuration, and operations.
- Build and support CI/CD pipelines (e.g., GitHub Actions) for infrastructure and service deployment.
- Deploy and maintain containerized services in Kubernetes environments following platform standards.
- Implement and operate observability solutions using Prometheus, Grafana, logging, and alerting systems.
- Troubleshoot system and network issues through packet capture (pcap) analysis, telemetry, and performance debugging.
- Participate in incident response and contribute to root cause analysis (RCA) and continuous improvement of system reliability.
- Maintain and support lab environments for testing configurations, automation workflows, and integration scenarios.
- Collaborate across engineering, QA, and partner teams; participate in design reviews, code reviews, and operational readiness processes.
- Document architectures, workflows, and operational procedures to support scalable and reliable operations.
Qualifications:
- 7+ years of experience in networking, WiFi, platform engineering, or distributed systems engineering.
- Strong understanding of IP networking fundamentals (IPv4/IPv6, routing, DNS, DHCP, NAT).
- Experience with WiFi technologies (802.11 standards, WPA2/WPA3, Passpoint fundamentals).
- Hands-on experience with Kubernetes, CI/CD pipelines, and infrastructure automation in production environments.
- Experience with load balancing platforms such as F5 BIG-IP or equivalent.
- Proficiency in troubleshooting distributed systems and network environments.
- Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.
Technical Competencies:
- Networking: Traffic flows, routing behavior, and service-layer interactions.
- Platform Engineering: Kubernetes, service lifecycle, and high-availability design principles.
- Automation: Infrastructure as Code (IaC), Python/Ansible-based workflows.
- Observability: Metrics, logging, monitoring, and alerting systems.
- Performance Engineering: Capacity planning and system optimization.
- Troubleshooting: Structured debugging, packet analysis, and root cause identification.
Key Competencies:
- Strong problem-solving and debugging skills.
- Focus on operational reliability, scalability, and system quality.
- Clear communication and effective cross-team collaboration.
- Ownership mindset with ability to execute independently with guidance from senior engineers.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Customer Experience (CX); Technical Requirements; IP Network Engineering; Wireless; Network Architecture Design
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
7-10 Years
