Responsibilities:
- Lead the development and execution of end-to-end enablement strategies for specialized platforms, data products, and analytics tools, driving the creation and execution of targeted resources to ensure seamless user adoption.
- Partner closely with technical, risk, legal, and security leadership to deeply understand the technical underpinnings and governance of these capabilities, effectively translating them into clear business value.
- Execute and monitor the program communications plan to tell a compelling story to drive adoption; prepare all communications materials and campaigns as per set review and approval process and turnaround deadlines; ensure timely distribution and delivery via various approved communications channels, as per set timelines while driving alignment across various stakeholders
- Ensure compliance with KPMG and Digital Nexus brand guidelines; maintain OCM content repository and ensure that documents conform to standards and storage retention procedures; design and implement learning strategies and programs to enhance digital literacy and adoption among employees such as organizing training sessions, workshops, and creating educational materials
- Engage with key stakeholders to understand their needs and ensure their active participation in the transformation process; develop and maintain strong relationships with project stakeholders, corporate communications, and other professionals to ensure alignment of messaging and processes
- Create and implement adoption strategies to ensure the successful uptake of new technology tools and processes; conduct change impact and readiness assessments, developing adoption plans, and monitoring the effectiveness of these initiatives
- Establish and track key performance indicators (KPIs) to measure the success of digital enablement initiatives; use data-driven insights to continuously improve strategies and outcomes
- Act with integrity, professionalism, and personal responsibility to uphold KPMG’s respectful and courteous work environment
Qualifications:
- Minimum five years of recent experience in leading strategic communications related to project and products as well as with leveraging change management methodology and applying as appropriate for the business environment
- Bachelor's degree from an accredited college or university is preferred; minimum of a high school diploma or GED is required
- Writing experience in marketing and/or communications for Technology products/OCM teams/User background; understanding of technical capability or willingness to test and learn
- Familiarity with AI tools and initiatives, particularly in enablement or adoption contexts, is preferred
- Experience with project management approaches, tools, and phases of the project lifecycle; strong trouble-shooting and organizational skills and ability to work on multiple projects simultaneously; ability to participate in resource planning processes based on defined organizational plans
- Demonstrated exceptional written, verbal, presentation and editorial skills with keen attention to detail with ability to think creatively, out of the box
- Ability to effectively interact with individuals at all levels of responsibility and authority; must be able to prioritize, delegate and foster the development of high-performance teams to lead/support an environment driven by customer service and teamwork
- Minimal travel may be required; occasional in-person meetings on a rare, as-needed basis
KPMG LLP (“KPMG”) seeks a contractor in the United States to provide service to KPMG through one of our contracted employer/agency service providers. All applicants for any KPMG role are expected to act with integrity, professionalism, and personal responsibility to uphold the firm’s respectful and courteous work environment. All applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
Nothing herein shall be deemed to create an employer-employee relationship between contractor and KPMG, nor shall contractor be considered a representative or agent of KPMG.
KPMG LLP and its subsidiaries comply with all local/state regulations in regard to displaying pay rate ranges. The pay rate range(s) displayed is/are specifically for those contracted who will perform work in or reside in the location(s) listed, if selected for the role. Pay is determined based on a variety of factors including market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), and specific location, for example. Additionally, applicants may be required to apply and become employed by a service provider utilized by KPMG, and final pay rate(s) and/or eligibility for additional benefits may be determined by such provider.
KPMG LLP, its subsidiaries, and its agency service providers (including, but not limited to, MBO Partners Inc., Magnit LLC, and TalentBurst Inc.) are equal opportunity employers/contractors. All qualified applicants are considered without regard to race, color, creed, religion, age, sex/gender, national origin, ancestry, citizenship status, marital status, sexual orientation, gender identity or expression, disability, physical or mental handicap unrelated to ability, pregnancy, veteran status, unfavorable discharge from military service, genetic information, or other legally protected status.
Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pay Rate Range
70 - 95 USD hourly
