MANTECH is seeking a motivated, career and customer-oriented
Training Manager to join our team based out of
Arlington VA. This is an onsite position
The Training Manager must exhibit good judgment in interfacing with all government and contract personnel, providing proper examples of work performance, and adherence to professional standards and operational and security guidelines as defined by MANTECH.
Responsibilities Include, But Are Not Limited To
- Lead, supervise, and develop a team of training professionals responsible for delivering high-quality training products and services; provide coaching, mentorship, performance management, and professional development opportunities to support employee growth and organizational success.
- Establish team priorities, assign work, monitor progress, and ensure timely completion of training initiatives and contractual deliverables; develop, maintain, and manage training programs that support customer, organizational, and mission objectives; coordinate training activities, instructor assignments, resource allocation, and scheduling to ensure effective program delivery and operational
- Oversee the development, maintenance, and continuous improvement of training curricula, instructional materials, and learner support resources; ensure all training materials are accurate, current, instructionally sound, and aligned with established training policies and standards.
- Serve as a subject matter expert on assigned systems and maintain proficiency in system functionality, business processes, and operational workflows; facilitate training courses, workshops, demonstrations, and other learning events as required to support program objectives.
- Collaborate with government stakeholders, technical teams, and subject matter experts to identify training priorities, communicate program status, and address emerging requirements; manage multiple training initiatives simultaneously by establishing priorities, schedules, milestones, and deliverables while ensuring timely completion of assigned activities; analyze training effectiveness, learner feedback, operational metrics, and customer input to identify opportunities for continuous improvement.
- Support customer success by ensuring training products and services meet stakeholder expectations and operational requirements; foster a collaborative, accountable, and customer-focused team culture that promotes innovation, continuous improvement, and mission success.
Minimum Qualifications
- Bachelor’s degree in engineering, computer science, mathematics, education, business administration or management information sciences. Work experience and/or industry certifications demonstrating technical proficiency may be substituted for Bachelor’s degree.
- 5 - 8 years of experience in Information Technology.
- Excellent written and verbal communication skills; demonstrated initiative, sound judgment, effective decision-making.
- Knowledge of Instructional Systems Design; experience in Customer Service
- Understand computer functions and related technical terminology and how they are applied in everyday business situations; possess thorough knowledge of appropriate hardware and software (ex. - PCs, Microsoft (MS) Windows, MS Office, and applications such as from SAP and Peoplesoft).
- Experience using Microsoft 365 productivity tools.
Preferred Qualifications
- IT-industry qualified with documented evidence of their preferred certifications (MS-MCT, Degree in Education, CompTIA CTT+, etc.).
Clearance Requirements
- Must be a U.S. Citizen and be able to obtain an Interim Secret clearance prior to starting this position and maintain a Secret clearance thereafter.
Physical Requirements
- Must be able to remain in stationary position for up to 50% of the time.
- Must be able to deliver clear and effective communication both verbally and non-verbally to deliver updates; briefings; or interface with co-workers; leadership as well as customer.
- Must be able to work in an office environment and be able to freely move within this space to utilize office equipment as well as interface with co-workers and customer.
- Must be able to effectively use IT peripherals such as laptop, desktop, printer, fax machine, etc.
- Must be able to review; decipher and understand program manuals; IT service requests; work orders; etc.
