About this Position
At
Henkel, you’ll be part of an organization that’s shaping the future through
innovation, sustainability and collaboration. With our trusted brands like
Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge
technologies, you’ll have countless opportunities to explore new paths and
grow.
This
position is with our Adhesive Technologies business unit – where we empower our
people to transform industries and provide our customers with a competitive
advantage through adhesives, sealants and functional coatings.
Dare to learn new skills, advance in your career and
make an impact at Henkel. What you´ll do
- Serve as the primary Quality representative for
assigned Global Key Accounts, ensuring customer expectations are clearly
understood, represented internally, and aligned with Henkel’s capabilities
and strategic objectives.
- Build trusted partnerships with customers and internal
stakeholders, including Global Business Managers, by driving performance
reviews, aligning priorities, supporting new projects, and ensuring
customer satisfaction.
- Deploy and govern customer-specific quality
requirements globally, ensuring effective integration across operations,
functions, APQP activities, and business change initiatives.
- Lead the resolution of critical customer quality
issues, driving cross-functional and customer-facing teams through
containment, root cause analysis, corrective and preventive actions
(CAPA), and sustainable issue closure.
- Establish robust quality performance management
systems, including reporting, KPI tracking, risk identification,
escalation processes, and proactive communication to protect Henkel’s
business and reputation.
- Drive continuous improvement and capability
development, collaborating globally to strengthen quality competencies,
standardize best practices, and enhance Henkel’s ability to meet current
and future customer expectations.
