Sr Demand Planner

Komatsu • Mesa, AZ, US • 1h ago

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Job Overview

The Senior Demand Planner is responsible for developing, governing, and executing demand planning methodologies that support parts availability, service level objectives, and long-term supply chain performance for equipment fleets currently managed within CDK. This role serves as the organization's subject matter expert for fleet-based demand planning, leading the development of forecasting models, planning assumptions, and demand strategies for major components, rebuild programs, new product introductions, usage-driven demand, and high-risk inventory categories. The position partners closely with Service, Commercial, Supply Chain, and Inventory Planning teams to translate business requirements into actionable demand plans while supporting the design and implementation of future-state SAP S/4HANA planning capabilities.

Key Job Responsibilities

· Lead, coach, and develop a team of four Demand Planners by setting priorities, providing performance feedback, supporting professional development, and fostering a collaborative, high-performing team environment.

· Owns the development, governance, and continuous improvement of demand planning methodologies, forecasting standards, and planning assumptions supporting enterprise service level and inventory objectives.

· Develops and executes demand plans supporting the equipment fleets currently managed within CDK, ensuring alignment with business priorities and customer service expectations.

· Leads the development and maintenance of planning methodologies for major component programs, rebuild activity, new product introductions (NPI), usage- and system-driven demand, strategic stocking initiatives, and high-risk or constrained inventory categories.

· Partners with Service, Commercial, and Supply Chain leadership to develop baseline demand forecasts and incremental ("adder") demand plans that support business growth and customer requirements.

· Builds, maintains, and continuously improves forecasting models, analytical tools, and demand planning processes utilizing fleet population data, consumption trends, service demand, market drivers, and operational intelligence.

· Facilitates demand review processes and provides strategic recommendations regarding demand risks, inventory positioning, service level trade-offs, and supply chain opportunities.

· Collaborates with regional Inventory Planners to incorporate operational insights, customer demand signals, and market intelligence into enterprise demand planning models while ensuring alignment between strategic planning and inventory execution.

· Provides demand-driven business insights, scenario analysis, and risk assessments to support strategic decision-making by Supply Chain, Service, Commercial, and executive leadership teams.

· Identifies emerging demand risks and develops proactive planning strategies to improve inventory availability, customer satisfaction, and supply chain performance.

· Leads business process design, requirements development, testing support, and user adoption activities associated with SAP S/4HANA demand planning capabilities and future-state planning processes.

· Establishes planning performance metrics and monitors forecast accuracy, fill-rate attainment, and demand plan effectiveness to drive continuous improvement.

· Ensures demand planning activities align with enterprise planning strategies, service level objectives, inventory productivity goals, and organizational priorities.

Qualifications/Requirements

Required Education & Experience

· Bachelor's degree in Supply Chain Management, Business Administration, Operations Management, Engineering, Finance, or a related field.

· Minimum of 10 years of progressive experience in demand planning, inventory planning, supply chain planning, forecasting, or related supply chain functions.

· Demonstrated experience developing demand forecasts, planning models, and analytical tools to support inventory and service level objectives.

· Experience working within ERP environments, preferably SAP and/or CDK.

· Proven ability to analyze complex data sets and translate insights into actionable business recommendations.

· Experience collaborating across Supply Chain, Procurement, Service, Commercial, and Operations functions.

Travel Requirements

· Ability to travel up to 15–25% as required to support planning initiatives, business reviews, training, and cross-functional collaboration.

· Occasional travel to regional locations, distribution centers, and corporate offices.

Preferred Skills & Qualifications

· APICS/ASCM certification (CPIM, CSCP, or equivalent) preferred.

· Advanced knowledge of demand planning, forecasting methodologies, inventory management principles, and supply chain analytics.

· Experience supporting ERP implementations, system integrations, or planning transformations, preferably within SAP S/4HANA environments.

· Strong analytical and problem-solving skills with advanced proficiency in Microsoft Excel and business intelligence/reporting tools.

· Experience developing planning models utilizing fleet data, consumption trends, service demand, and market intelligence.

· Strong communication and stakeholder management skills with the ability to influence cross-functional teams.

· Knowledge of service parts operations, aftermarket supply chains, or heavy equipment industries preferred.

· Demonstrated ability to drive continuous improvement and process standardization initiatives.

• Advanced Demand Planning & Forecasting

Demonstrated expertise in developing demand forecasts, forecasting methodologies, and planning models utilizing historical consumption, fleet data, and market intelligence.

• Supply Chain Analytics & Data Modeling

Strong analytical skills with experience using data visualization, statistical analysis, forecasting tools, and advanced Excel to identify trends, risks, and opportunities.

• ERP & Planning Systems Experience

Experience working with SAP, SAP S/4HANA, CDK, or other enterprise planning and forecasting systems, including supporting system implementations or process enhancements.

• Cross-Functional Collaboration & Business Partnership

Proven ability to partner effectively with Service, Commercial, Procurement, Inventory Planning, and Supply Chain teams to translate business requirements into actionable demand plans.

• Continuous Improvement & Strategic Thinking

Ability to evaluate planning processes, identify improvement opportunities, and implement scalable solutions that improve forecast accuracy, service levels, and supply chain performance.

Hiring Range

At Komatsu, your base pay is one part of your total compensation package. The starting range for this role is 105,600.00 - 132,000.00. The actual offer will consider a wide range of factors, including experience and location.

Company Benefits

Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.

Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
401k and/or employee savings programs
Employee time off (vacation and designated holidays)
Employee and family assistance programs
Disability benefits
Life insurance
Employee learning and development programs

Diversity & Inclusion Commitment

At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together. 

Company Information

Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.

EEO Statement

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.