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Sustainment Program Lead: responsibility for customer satisfaction, quality and fleet sparing posture and support
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Depot Operations: responsibility consists of, providing inputs to Operations for monthly TAKT planning based on fleet performance and trends, communicating regularly with Operations and Supply Chain on status of repairs and materials for the fleet
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Logistics: spares modeling, reconcile models with system performance actuals, monitor/understand scrap and beyond economical repair decisions and impacts, make obsolescence lifetime buy input, PHS&T/facilities, and affordability
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Item Control/Transportation: monitor and maintain spares and maintenance inventory levels at multiple government sites, engage daily with government shipping team
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Centralized Logistic-Center: maintain centralized spares and maintenance inventory hub; participate in quarterly metrics reviews of warehouse subcontractor; coordinate customer inspections of warehouse inventory
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Tech Pub: responsibility for the evaluation updates, requests from the fleet, attend customer and major subcontractor board meetings for change review, and implement and release changes based on a set release cycle
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Lead strategic customer engagements on a regular basis
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Drive predictive measures, improvements, and efficiencies
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Engage frequently with Field Service Representative Integrated Product Team (IPT) for projects
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Interface and coordinate technical support to resolve customer issues
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Identify financial risk and opportunities
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Cost Account Manager of Product Support IPT
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Able to travel at minimum 30%
What You Will Learn:
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Raytheon and RTX Business Acumen
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SBU & SSBU organizational structure, responsibilities amongst the programs and the functional areas, and deliverables
Qualifications You Must Have:
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Typically requires a University Degree or equivalent experience and a minimum of 10 years prior relevant experience, or An Advanced Degree in a related field and a minimum of 7 years’ experience
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Prior experience managing leading and managing in a matrix environment specifically within the Product Support Sub Mission team,
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Prior experience with the execution of contracts & commitments
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Prior experience with the identification of program technical risks and opportunities (system and component level) with effective mitigation/handling plans
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Prior experienced in the development of Contract proposal basis of estimate.
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Prior experience with basis of estimate (BOE) Developer and Approver
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EVMS level II certification or similar program/system (ability to obtain within the first year)
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Prior experience with analysis, resource allocation, project costing, deliverable tracking, schedule and financial data monitoring, and reporting
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Prior experience in managing multi-task contracts and subcontracts of various types and complexity, as well as experience in leading a multi-vendor environment is required
Qualifications We Prefer:
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Logistics Management
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Master of Business Administration (MBA) with a concentration in Operations, Strategy, or Supply Chain Management
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Experience with Lean, Six Sigma, CORE or ACE
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Experience with Quality standards including AS9145, AS9100, ISO9001
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Experience developing and mentoring team members & leaders
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Able to communicate and make presentations to senior/executive level leadership
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Experience with Manufacturing, Operations, Engineering and Quality
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Demonstrated oral and written communication skills
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Prior experience in managing in high-performing, multi-disciplined/multifunctional teams in highly-matrix environment.
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Experience leading management strategies to drive performance improvement across an enterprise
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Strong interpersonal, business relationship and facilitation with high personal integrity
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Ability to work independently with minimal direction
What We Offer:
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Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
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Relocation – NOT AVAILABLE
Please consider the following role type definition as you apply for this role:
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Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
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Location: Plano, TX
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This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm
Learn More & Apply Now!
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
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