Overview
The Parking Attendant will provide visitors with excellent customer service and any information needed for their visit.
Pay: $20.00 per hour
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)
Basic Qualifications:
• Must be 18 years of age or older
• No experience required and on-the-job training provided
• No high school diploma, GED or college degree required
Preferred Qualifications:
• One (1) year of prior customer service or similar experience preferred
Responsibilities:
• Maintain an assigned work area, which may be a business entrance, and performs housekeeping duties to ensure cleanliness and adhere to safety policies
• Offer hospitality services to guests and creates a positive first impression
• Anticipate and responds to guest's needs in a friendly and positive helpful manner
• Communicate clearly and professionally
• Enact facility emergency procedures when necessary
• Remain calm, professional, and polite when working with disgruntled guests
• Maintain knowledge of relevant products, policies and procedures
• Direct customer to appropriate department based on their needs
• Work as a team player and actively contribute to the efforts of all other departments
• Attend all required meetings and training sessions
• Provides optimal levels of customer service wherever possible
A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 42A, 92S, YN, LS, 0100, 3F1X1, 3F5X1
Responsibilities
• Approach and greets all customers in a friendly, professional manner
• Use respectful communication to assist guests with their questions, problems, and concern
• Relay customer concerns and/or information to shift lead or Operations Manager as necessary
• Is quick and responsive to provide excellent customer service
• Follow all company procedures and complies with all safety regulations
• Issue and/or collect visitor parking tickets
• Match visitor ticket to parking rate schedule; collects proper payment from visitors and distributes correct change
• Complete lost ticket forms when original tickets cannot be located
• Reconcile receipts, cash, and charges; accurately account for all funds within cashier drawer
• Perform revenue drops following specific location procedures
• Maintain a clean, orderly, and safe work area
• Answer telephone in a prompt and courteous manner, when required
• Immediately report accidents, incidents or safety concerns to Operations Manager or Shift Lead
• Communicate professionally at all times with guests, client, and teammates
Qualifications
Required:
• Must be 18 years of age or older
• No high school diploma, GED or college degree required
• No experience required; on-the-job training provided
Preferred:
• One (1) year of similar experience preferred
