About this Position
At Henkel, you’ll be part of an organization that’s shaping the
future through innovation, sustainability and collaboration. With our trusted
brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our
cutting-edge technologies, you’ll have countless opportunities to explore new
paths and grow.
This position is with our Adhesive Technologies business unit –
where we empower our people to transform industries and provide our customers
with a competitive advantage through adhesives, sealants and functional
coatings.
Dare to learn new skills, advance in
your career and make an impact at Henkel.
What you´ll do
- Become a part of our North American ACM Application Engineering team, supporting a specific region in the country and driving expertise and innovation activities identified for our business unit.
- Provide technical customer support for adhesives and equipment, including troubleshooting, product recommendations, application guidance, and validation support through in-person visits, virtual meetings, email, and phone.
-
Support customer application trials and validations, including test plan development, coordination, laboratory testing, sample management, data analysis, and technical report preparation and review.
- Troubleshoot adhesive- and equipment-related technical issues to support business retention and identify opportunities for growth.
- Collaborate with Sales and Focus Market teams to support target accounts, hero applications, and project opportunities, including providing technical input for value proposition development.
- Support the development and execution of application engineering projects that drive innovation, new business opportunities, and technical solutions for customers.
- Report Writing and Review
Product recommendation while working in the Lab or in the customer facilities, observe safety protocols, 5s, etc.
- Develop and deliver technical training for internal and external stakeholders, including new hires, Sales teams, distributors, and customers.
- Support technical demonstrations, application trials, and customer visits while maintaining appropriate safety, 5S, and laboratory standards.
- Maintain accurate technical documentation, test results, and project information in applicable systems and tools.
Contribute to technical launch activities and the successful introduction of new products, applications, and technologies.
