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Job Description: Strategy, Business Planning & Change Management
Position Overview
A strategic role managing programs for the Managing Director's office in Project & Development Services (PDS), with a strong external focus on building brand visibility, ecosystem development, formation of Client Advisory Board, setting up a market research function, and the next phase of PDS 2.0 brand both internally and externally.
Additionally, the role would also manage ‘One JLL’ initiatives, focus on business analysis, strategic planning, client relationship excellence, and high-level executive support. This role directly supports the Hub and MD performance and strategic and qualitative objectives while ensuring seamless client experience and successful organizational transformation.
Key Responsibilities
Manage the MD's office business operations, including strategic planning and executive support
Conduct business reviews, create research and market updates, reports and presentations for the MD on non-BAU initiatives, for example:
Presentations at APAC or Global level
New global strategy development
Hosting global leadership team workshops
Help build business plans for new sectors/services
Support strategic client relationship development and account growth initiatives
Build and stabilize team for market research, competition analysis and more
Build strategic client facing programs like CAB for PDS, StepUp
Monitor client satisfaction metrics and develop improvement strategies
Maintain strategic account intelligence and competitive positioning analysis
Drive PDS brand visibility initiatives and external market presence
Work with broader marcom teams to develop and implement social media strategies to enhance PDS thought leadership
Position PDS strategically within the broader real estate ecosystem
Lead "Managing One JLL" initiatives to strengthen PDS positioning within JLL
Coordinate Step Up programs and cross-business integration efforts
Ensure PDS strategic objectives align with broader JLL corporate strategy
Design and implement comprehensive organizational transformation programs
Develop management strategies and communication plans for major initiatives
Accelerated growth plans and market expansion strategies
Internal organizational restructuring and operational optimization
Digital transformation and technology adoption initiatives
Key Deliverables
Comprehensive market and industry trends including competition analysis
Quarterly market intelligence briefings for MD and leadership team
Change management communication materials and stakeholder engagement plans
PDS brand visibility strategy and implementation roadmaps
Social media content calendar and thought leadership publication schedule
Industry conference presentation materials and speaking engagement outcomes
External stakeholder engagement reports and relationship mapping
Setting up of Client Advisory Board (CAB), outcomes, and action plans
One JLL integration progress reports and cross-business collaboration metrics
Step Up program implementation plans and success measurement frameworks
MD briefing documents for high-level strategic initiatives and market developments
Executive presentation materials for Global Executive Board (GEB) and APAC forums
Strategic transformation project plans with implementation timelines and KPIs
Performance Indicators (KPIs)
Quality of business insights and strategic recommendations delivered to leadership
Effectiveness and impact of strategic presentations to executives and boards
Success rate of implemented strategic recommendations and initiatives
Degree of alignment achieved between local, regional, and global strategies
Growth in PDS brand visibility and market recognition within industry
Social media engagement rates and thought leadership content performance
Number and success of new industry partnerships and collaborations developed
Improvements in competitive market positioning and ecosystem presence
Client retention rates and revenue growth from strategic accounts
Client satisfaction scores and quality of feedback received
Success metrics from One JLL initiatives and cross-business collaboration efforts
Implementation results and impact measurement from Step Up programs
Location:
On-site –Gurugram, HR
Scheduled Weekly Hours:
48
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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