Digital Solutions & Development > Digital Solutions > Product Experience & Enablement
Join our product-led organization and help shape how Vestas' customers interact with and manage their digital self-service solutions. If you enjoy designing intuitive, scalable experiences in a complex B2B environment and want your work to help move the green energy transition forward, this is an opportunity.
We are looking for a skilled Product Designer to work on customer-facing self-service tools within Vestas' digital ecosystem, specifically within Customer Service Management.
You will be part of Digital Commercial & Customer Engagement in Digital Solutions, and a member of the Product Experience & Enablement Chapter. In this role, you will be embedded in a cross-functional product team, working in an environment where collaboration, empowerment, and continuous learning are central to how we operate.
Responsibilities
- Design intuitive and efficient customer service experiences for both external customers and internal users while working closely with your product trio, your Product Manager and Lead Engineer, to deliver solutions that balance user needs, technical constraints, and business objectives
- Translate user insights, data, and requirements into clear, actionable design outcomes for complex, business-critical digital solutions in a B2B context
- Build, maintain, and quality assure UI components in Figma, contributing to consistency and quality across products by applying shared design principles and component libraries
- Ensure that design efforts align with Customer Service Management product goals and measurable outcomes in our product-led way of working
Qualifications
- 3+ years of experience as a Product Designer, UX Designer, UX Researcher, or in a similar role
- Experience working with developing SaaS or complex B2B solutions
- Proficient in Figma, including creating and maintaining components
- Experience working in trio setups together with Product Managers and Engineers
- Working with product metrics, behavioral data, and tools such as Amplitude
- Working with the OKR framework to align design efforts with product goals
- Fluency in English (written and spoken)
Competencies
- You have a growth mindset and are motivated by learning, sharing knowledge, and continuously improving your craft
- You thrive in close collaborations and enjoy solving complex problems with others
- You are curious and experimental in your design approach
- Can turn user insights into tangible, value-creating design solutions
- Communicate clearly with stakeholders and navigate trade-offs effectively
- Thrive in a distributed team environment and are comfortable collaborating closely with colleagues who may be in different countries
What we offer
You will be part of a global organization transitioning towards a fully product led model with solid support for user centric design. Within the Product Experience & Enablement Chapter, you'll have room to grow in an environment that values craftsmanship, experimentation, and peer learning. Your work will have purpose, contributing directly to the global effort to address climate change, while you collaborate in a dedicated cross-functional product area where continuous learning is a priority. All of this takes place in a culture built on trust, responsiveness, and close collaboration.
Additional information
This is a hybrid position based in Porto, Portugal and requires up to 20 travel days per year. Applicants must be authorized to work in Portugal. We are unable to sponsor or take over sponsorship of an employment visa at this time.
We will be reviewing applications on a rolling basis, therefore, early applications are encouraged. To apply for this opportunity, please submit your CV in English.
Please note: We reserve the right to amend or withdraw this job posting at any time.
Our commitment to a fair hiring.
At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness.
DEIB Statement
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.
BEWARE – RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process
About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 200 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.
With 39,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.
