JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
About JLL & JLL Work Dynamics
We’re JLL. We’re a professional services and investment management firm specializing in real estate. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions.
JLL Work Dynamics serve an integral role in JLL’s commercial real estate businesses. We are a proven, trusted and long-term real estate service partner for 70+ global, regional, and local clients, and pride ourselves in delivering excellent facilities management services.
If you’re looking to step up your career in the field of Facilities Management, Customer Service, and Hospitality, JLL is the perfect professional home. With us, not only you’ll have a chance to work with the world’s leading businesses, but also make long-lasting professional connections and be inspired by the best. With our industry leading internal mobility policy and flexible career development program, we’re focused on opportunity and want to help you make the most of yours.
Job Description
● The Occupancy Planning Manager will lead the collection and analysis of
business, occupancy, and space data, prepare occupancy recommendations and
presentations, support client move requests, and deliver regular reports.
● Essential Duties and Responsibilities
● Develop 3-5 years City / Country level supply & demand
● Manage city level re-stacks in multiple buildings
○ Track and manage space and occupancy data within relevant technologies.
○ Develop space solutions by analyzing occupancy, utilization, and space data.
○ Handle tactical occupancy planning (e.g., space planning, block and stack plans)
and prepare options/recommendations.
○ Collaborate with the occupancy planning team on strategic solutions for
campus/building forecasts and concerns.
○ Work with facilities management teams on projects related to moves, space
audits, occupancy, vacancy, and change management.
○ Facilitate transfer of approved occupancy plans to MAC (Move, Add, Change)
team for implementation.
○ Ensure accurate reporting using IWMS tools and maintain key relationships for
seating assignments.
○ Identify proactive needs, troubleshoot deficiencies, and implement best practices.
○ Manages PA space/occupancy data (supply/demand, growth, allocation).
○ Main content POC for all country PAs/Groups/Teams. Develops site Stacking
Plan options.
○ Tracks reorganizations and demand changes. Manages RRU and team updates.
○ Updates monthly portfolio review and commentary.
○ Quarterly SFT forecast review to assess demand-supply risk and plan
proactively.
○ Develops strategy deck components for site strategy and forecasted demand.
○ Collaborates with MAC/Ops for seamless plan/project delivery.
○ Reviews new project requests and business feedback.
○ Creates and maintains planning project records.
○ Responds to GUTS tickets. Conducts regular data quality governance.
○ Accountable for MMR and all Adhoc reporting
○
● Additional Duties And Responsibilities
○ Partner with project and construction teams on large relocations/restacks.
○ Provide guidance and advocate best operational practices for the region.
○ Escalation point for country site services managers and facilities managers.
○ Review Regional Reporting processes and metrics.
● Key Performance Measures
○ Timeliness and creativity used to resolve issues
○ Proactive initiatives to streamline business processes
○ High level of accuracy in all work output
○ Demonstrate flexibility to support client service delivery and new tasks as needed
○ Sound understanding of the Scope of Work to avoid / minimize scope creep
Sound like you?
To apply you need to be:
Qualifications:
● Bachelor Degree in Architecture, Interior Design, Real Estate, or related field
● Min. 8 years work experience in project, facilities and occupancy management
● Prior experience in space/occupancy planning at a strategic level and experience with
office interior renovations is desirable
● Knowledge on AutoCAD and CAFM systems is desirable
● Strong PowerPoint and Advanced Excel skills (pivot tables, formulas, etc.)
Skills
● Excellent English written and oral communication skills
● Excellent MS Office skills and GSuite - confident with all packages, particularly
PowerPoint & Excel / Slides, Trix & Docs.
● Excellent organizational skills - able to balance daily demands with driving projects that
support growth
● Excellent attention to detail when maintaining documents and dealing with data
● Team player and work as ONE TEAM
Competencies
● Experience handling multiple demands and an understanding of financials
● Accurate with attention to detail and a strong work ethic
● Relationship building at all levels
● Ability to collaborate with others as well as work productively on your own.
● Proactively bring solutions to management
Behaviors
● Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees
the big picture
● Drive Change - Thrives on change, learning agility, intellectually curious, appetite for
risks, digital drive
● Helps others - Builds relationships, actively collaborates, helps others succeed.
● Get it done - Acts decisively, drives results, passion to win, takes ownership,
accountable, resilient
● Business first - Focuses on customers and clients, business/financial acumen, JLL first
● Inspire - Inspire others, creates vision and strategy, energises other
[Place of Work]
Location: Within Tokyo’s 23 wards
[Working Hours and Days Off]
Working hours are based on the client’s timetable
Generally based on working from the office
Days off: Two days off per week (Saturday and Sunday), public holidays, and the year-end and New Year period
【Salary】
Overtime pay: Available. A fixed overtime allowance is included in the basic annual salary (equivalent to 30 hours per month) *For non-managerial positions
Bonuses: Available (performance-related bonuses)
Probationary period: Yes
【Number of Vacancies】 1
【Selection Process】
1. Application screening
2. Interviews (several rounds planned)
3. Final interview
Location:
On-site –Tokyo, Japan
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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